Mark Collins
Lebanon,TN
Summary
Senior Enlisted Leader with effective Operations and Production Management and more than 24 years of Military experience supporting Naval Aviation and Engineering Operations). Specializing in Aviation Maintenance, Safety and Operations, Recruiting and Talent Development, Shipboard Maintenance and Operations. Managed risk upon multiple lines to protect assets, property, and equipment valued at $100M while exceeding the expectations of senior leadership. A proven leader of small and large teams from 47 to 430 owning and coordinating complex operations, programs, projects, plans, assets and relationships; all critical to mission success and growth.
Overview
25
25
years of professional experience
Work History
Motor Vehicle Operator
Alvin C. York Veterans' Administration Medical Cen
02.2023 - Current
- Operated different types of vehicles and equipment in varied terrain and conditions.
- Trained junior team members on activation and mobilization processing.
- Conducted vehicle performance checks and performed maintenance actions.
- Oversaw handling and transportation of more than $73,000 in equipment while deployed to Nashville, Murfreesboro and all surrounding area.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Inspected vehicles and completed daily maintenance actions.
Aviation Ground Support Equipment and Fuels
Embraer Aircraft Maintenance Services
02.2017 - 02.2023
- Developed and maintained relationships with customers to enhance customer satisfaction.
- Coached employees through day-to-day work and complex problems.
- Created, prepared, and delivered reports to various departments.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Scheduled aircraft support maintenance.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Hired, managed, developed, and trained staff, established and monitored goals, conducted performance reviews, and administered salaries for staff.
- Operated tugs, shuttles, and other ground service equipment.
- Troubleshoot mechanical, hydraulic, pneumatic, and electrical systems and test equipment following repairs.
- Directed work priorities for 800 maintenance discrepancies and set priorities for ordering parts by using cost-effective decisions.
- Coordinated and distributed exposure and contamination control procedures.
Production Supervisor
Innovative Plastics
08.2015 - 02.2017
- Managed team of 14 production associates, overseeing productive production processes and meeting all deadlines.
- Created, prepared, and delivered reports to various departments.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Accomplished targets and met the demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Managed a team of 186 production associates, overseeing productive production processes and meeting all deadlines
- Implemented policies and standard operating procedures for continuous improvement
Aviation Ground Support Production Manager
U,S.Navy
01.2013 - 08.2015
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications through NALCOMIS(Naval Aviation Logistics Command Management Information System for Maintenance Activities).
- Managed internal operational standards and productivity targets.
- Executed a $31 million maintenance and operating budget for the maintenance department. Model
- Devised and administered cost control initiatives saving $108,000.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
Quality Assurance Manager
U.S. Navy Active Duty
03.2009 - 01.2013
- Performed root cause analysis to identify and resolve quality issues and defects.
- Created and maintained quality management systems to align with industry standards.
- Effective planning and execution resulted in numerous successful operations and successfully passing
the Commander, Naval Atlantic Aviation Maintenance Inspection (AMI) in the top 5% of Naval
Aviation Enterprise. - Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Proactive leadership and management of the 2010 Naval Safety Center Survey, achieving a grade of 3.39 which exceeded the Fleet average of 3.13 for all FRC/AIMD/MALS commands.
Divisional Manager
U.S. Navy Active Duty
05.2006 - 06.2009
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
- Planned, organized, and implemented maintenance training on all 375 assigned aviation ground support, implementing and supervising 12 support programs and operator training.
- Managed business report generation, recordkeeping and supply ordering.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Planned, organized, and implemented maintenance training on all 375 assigned aviation ground support, implementing and supervising 12 support programs and operator training.
Managed and structured the establishment of the Aviation Support Equipment and Materials Handling Equipment licensing program for MAKIN ISLAND and GREEN BAY, qualifying 187 personnel for ASE/MHE licenses. - Accurately account for and track over 47,000 part numbers /National stock numbers(NSN) in either squadron custody or being transferred out of unit.
Navy Recruiter
U.S. Navy Active Duty
06.1998 - 12.2001
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Advertised job opportunities on social media platforms and job boards.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Increased employee advancement to above Fleet average and increased medical and physical readiness
by 50%. Utilized LEAN principles to transition recruiting methods of all assigned personnel.
Education
Bachelor of Arts - Business Management
Strayer University
Washington, DC12.2021
Associate of Arts - Operations Management And Supervision
Coastline Community College
Fountain Valley, CA06.2011
Skills
- Customer Relationships
- Safety Techniques
- Preventive Maintenance Strategies
- Work Orders
- Analytical Approach
- OSHA Standards
- Heavy equipment expertise
- Budget administration
- Product development
- Teamwork and Collaboration
- Written Communication
- Issue Analysis
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 35 staff members.
- Recruiter of the Year
- Fleet Readiness Center Southwest Point Mugu Safety and Readiness Outstanding Command for Two consecutive inspections.
- Inspected by Naval Aviation Maintenance Inspections two consecutive years as the highest grade of 3.97 in the fleet.
Timeline
Motor Vehicle Operator
Alvin C. York Veterans' Administration Medical Cen
02.2023 - Current
Aviation Ground Support Equipment and Fuels
Embraer Aircraft Maintenance Services
02.2017 - 02.2023
Production Supervisor
Innovative Plastics
08.2015 - 02.2017
Aviation Ground Support Production Manager
U,S.Navy
01.2013 - 08.2015
Quality Assurance Manager
U.S. Navy Active Duty
03.2009 - 01.2013
Divisional Manager
U.S. Navy Active Duty
05.2006 - 06.2009
Navy Recruiter
U.S. Navy Active Duty
06.1998 - 12.2001
Bachelor of Arts - Business Management
Strayer University
Associate of Arts - Operations Management And Supervision
Coastline Community College
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