Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
36
36
years of professional experience
Work History
Mortgage Broker
Empire Home Loans, LLC
02.2023 - Current
Explained entire mortgage loan process to borrower.
Evaluated borrower financial information, pay stubs and credit history to determine loan possibility.
Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
Collaborated with different lenders to find best possible deal for homebuyers.
Mortgage Loan Officer
Movement Mortgage
08.2017 - 08.2022
Worked with underwriters to fix application problems and resolve issues.
Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Director, Retail, Division
North Bay Imports
09.2011 - 04.2016
Manager for all internet & retail sales for the third largest North American wholesale
distributor of VW, Audi, BMW and Mercedes Benz off lease vehicles
Established and expanding traditional retail sale as well as developing and
implementing, new, unique strategies for the specific purpose of driving new retail
business through website design and development
Designed and help implement company’s new website
Worked with various online advertising specialist and vendors to formulate
effective grass roots, organic internet following through use of social media
Increased sales by 50% throughout tenure.
Internet Sales Manager/Porsche Sales Manager
Fathers & Sons Porsche/Audi/Saab/Volvo
06.2010 - 08.2011
Internet Sales Manager handling multiple European brands through both Internet and
retail sales channels
Helped expand traditional retail sales as well as developing and expanding retail
business through Internet website design and development
Assisted in running sales desk, closing potential new clients
Liaison between local Porsche/Audi enthusiast groups with the express purpose of
establishing long term sales & service relationships
Certified brand specialist/ and Internet sales manager for Porsche and Audi brands.
Internet Sales Manager
GENE LANGAN VOLKSWAGEN
05.2001 - 12.2007
Responsible for development of new procedures and process in expansion of Internet sales
department
Tripled sales volume of Internet department within first year of department management
Assisted in development and implementation of strategy that resulted in elevating
dealership sales from middle ranking to largest pre-owned certified Volkswagen dealer in
New England
Assisted in company web site development and maintenance
Cut department lead response time by 50%
Established program of web based sponsorships with the express purpose of increasing
sales by marketing directly to Volkswagen clientele
Sales Person
Met and surpassed sales goals by 50% within the first month of employment
Trained and mentored new employees
Increased customer traffic by 30% within 6 months due to repeat business
Top 10 % ranking of Volkswagen sales professionals in North America
Top 5 ranking for Phaeton sales in N
America
Project Manager
NWS COMMUNICATIONS
09.2000 - 02.2001
Responsible for assisting in the design, implementation and installation of fiber optic based
broadband, voice, data and video communications systems
Coordinated with multiple contractors, subcontractors and clients in implementation and
completion of broadband projects
Worked closely with sales department in order to improve company profitability,
efficiency and customer service
Implemented protocol to increase productivity while on client sites.
Consumer Electronics Sales Representative
VALUE ADDED MARKETING
05.1994 - 12.2000
Regional sales professional representing more than 20 consumer electronic companies
Sold, distributed and marketed consumer electronics within New England territory
Developed strategic sales plan which resulted in doubling sales volume within 2 years
Acquired key accounts, developed and strengthened relationships with existing dealer
base
Designated corporate trainer for technical products and sales
Regional Sales Manager
BOOMER MCLOUD, Stereo, LLC
01.2000 - 08.2000
Responsible for the management of more than 40 mobile audio franchise stores in the
greater New England area
Provided guidance, mentoring and training for franchise owners and employees
Created a program of sales, marketing and merchandising that resulted in dramatic
increases in store sales performance, profitability and efficiency
Formed strategic alliances with vendors and regional sales representatives resulting in
improved sales and vendor relations
Increased sales by 30% within 2 months of hire
Retail Sales Manager, Assistant Store Manager
SOUND PLAYGROUND
10.1987 - 04.1994
Responsible for hiring and training new employees while supervising purchasing,
merchandising and sales
Spearheaded the expansion of product base to include a new category of upscale home
and mobile audio merchandise; this expansion resulted in enormously increased
profitability
Motivated sales teams toward retail goals which were consistently met and exceeded
Reached a $1M sales mark within 1 year of hire
Increased sales by 30% within 1 year of hire
Developed and implemented “Custom Install/Home Theater” department