Mark A. Lamendola
Cypress,TX
Summary
Focused Emergency Management professional with experience in developing comprehensive disaster plans and emergency response teams. Managed the training of key personnel to respond appropriately in crisis situations with detailed protocols and clear communication of specific tasks. Written and coordinated programs to mitigate destructive effects of disasters with implementation of attested emergency activities.
Overview
20
20
years of professional experience
1
1
Certification
Work History
E5 Sergeant - Emergency Management Officer
Texas State Guard
07.2022 - Current
- Operation Lone Star Border Surge
- Maintained current understanding of local, state and federal guidelines for emergency response.
- Built and strengthened relationships with area governments, departments and agencies to manage effective planning and implementation of emergency response strategies.
- Organize disaster preparedness functions and teams.
- Plan, develop, and administer disaster preparedness program, including nuclear, biological, and chemical (NBC) defense.
- Provide mutual assistance for civilian and military authorities.
- Supervise detection, location, isolation, and decontamination of nuclear, biological, and chemical hazards.
- Serve as direct liaison to civil and federal authorities to plan, prepare for, coordinate, and execute civil disaster assistance programs pursuant to natural or man-made disasters.
- Establish test programs for equipment and/or ordinance systems.
- Determine adequacy of rations, medical stores, signaling devices, and other survival equipment
- Ensure adequacy of warning systems, shelters, and training of shelter managers.
- Developed communication documents, policies and required correspondence and maintained records accurately.
President /Director of Business Development
The Great Texas Candle Co
05.2020 - Current
- Manage end to end business operations including scheduling visits, conducting customer consultations and performing site visits.
- Develop and publish EAP for the company addressing emergency response and training.
- Manage daily operations while overseeing multiple locations to foster increased productivity.
- Provide documentation of processes to comply with regulations and company policies.
- Developed impactful and strategic partnerships with clients to drive business development.
Senior Account Executive
Active Shooter SME / Johnson Controls
10.2018 - 04.2020
- Conducted security risk assessment/mitigation reports for client facilities.
- Perform vulnerability testing, risk analyses and security assessments.
- Configure and commission security integrations such as access control, video analytics, shooter detection systems, etc.
- Train employees in security awareness, protocols, and procedures.
- Design and conduct security audits to ensure operational security efficiencies.
- Provide management and direction over planning, definition, and development of security programs and projects created to improve physical security and operations.
Senior Security Sales Consultant
STANLEY Convergent Security Solutions, Inc
10.2016 - 10.2018
- Sales and integration of burglar, fire, and surveillance security systems
- Private Security Consultant license
- Security architecture
- CCTV sales and installation
- Video surveillance integration with DVR or NVR Systems
- Fire system design and implementation.
- Monitored video surveillance feed and system alerts for suspicious activity.
- Managed and supported organization-wide privacy and security management measures.
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
Aviation Security Agent
Global Elite Group
12.2015 - 12.2016
- Interact when required with governmental agencies such as ICE, TSA, DHS, and local law enforcement agencies.
- Understand and execute FAA security procedures.
- Cabin and cargo hall monitoring and search procedures.
- Screening of airport workers and crew pre and post flight
- Monitoring catering contractors at location
- Airside driving and escorts.
- Provided high level of security for crew and passengers on U.S. domestic and international flights.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Houston Regional Manager / KeyWarden
Morse Watchmans Inc
10.2014 - 01.2016
- Develop product and service offerings for stand-alone and integrated access control and key management systems.
- Maintain strong working relationship with facility engineers and IT managers to ensure continued compliance with all industry standards and requirements.
- Work closely with clients during product evaluation, analysis, configuration, installation, and integration with existing security systems and reporting software.
- Manage day to day business activities with manufacturer including pricing, technical support, compliance and inventory.
- Review product ideas presented by various external sources for viability and possible inclusion into Morse Watchmans' product line.
- Respond to product issues and problems both on proactive and reactive basis by appropriate methods in order to ensure rapid, quality deployment of end products.
- Proactively identify and resolve product related business issues with internal and third-party teams.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
- Led targeted training programs to educate staff on product benefits and service capabilities.
Healthcare/Safety Consultant Healthcare & Safety Consultant
Healthcare/Safety Consultant
07.2010 - 10.2014
- Designed corporate wellness programs and coordinated baseline testing.
- Performed job-site ergonomic analysis as well as safety lectures addressing work place injuries and illnesses.
- Explained features, advantages, and disadvantages of various policies to promote sale of insurance plans.
- Specifically correcting those conditions or recommending changes to improve person's work environment or working conditions.
- Preventing injuries and improving worker's wellbeing.
- Inspected worksites, practices and gear for compliance with established safety standards.
- Responded to any emergencies as instructed and with utmost efficiency.
- Inspected facilities for adherence to fire, hazard and safety guidelines.
- Conducted safety audits and investigated plant quality issues.
Sales Manager
Kelsey Seybold Clinic
10.2007 - 06.2010
- Developed and performed safety classes and programs for offshore subsurface environment addressing work conditions, ergonomics, and wellness.
- Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.
- Consulted with department heads to plan advertising services and to secure information on services and customer specifications.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Developed and implemented comprehensive salesperson training program.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
Director of Sales and Marketing
Suburban Physicians Center
04.2003 - 10.2007
- Conferred with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Developed and marketed sales strategies promoting specialized medical services for offshore and remote site medical response and protocols.
- Developed annual marketing plans specifically advising on realistic forecasts for each product and territory.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Led crisis management team and provided quick turnaround solutions.
- Built relationships with customers and community to establish long-term business growth.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Houston, TX06.2004
Bachelor of Science - Performance/Sports Sciences
University of Houston
Houston, TX01.1991
Skills
- Emergency Management Procedures
- Mission Support
- National Security
- Emergency Call Response
- Occupational Health and Safety
- Disaster Preparedness
- HAZMAT Knowledge
- Communications Management
- Proficiency in medical management systems
- Business management and development
Certification
- Emergency Management Officer - TXSG.
- CPTED - Crime Prevention Through Environmental Design.
- Dept. of Homeland Security CFATS certified.
- ALERRT – civilian response to active shooter trainer Safety audits and risk migration.
- USAF - Integration and management of vehicle/personal access and control points.
- A.L.I.C.E. certified Coordinate Emergency Response Assets
Timeline
E5 Sergeant - Emergency Management Officer
Texas State Guard
07.2022 - Current
President /Director of Business Development
The Great Texas Candle Co
05.2020 - Current
Senior Account Executive
Active Shooter SME / Johnson Controls
10.2018 - 04.2020
Senior Security Sales Consultant
STANLEY Convergent Security Solutions, Inc
10.2016 - 10.2018
Aviation Security Agent
Global Elite Group
12.2015 - 12.2016
Houston Regional Manager / KeyWarden
Morse Watchmans Inc
10.2014 - 01.2016
Healthcare/Safety Consultant Healthcare & Safety Consultant
Healthcare/Safety Consultant
07.2010 - 10.2014
Sales Manager
Kelsey Seybold Clinic
10.2007 - 06.2010
Director of Sales and Marketing
Suburban Physicians Center
04.2003 - 10.2007
Bachelor of Science - Business Administration And Management
University of Phoenix
Bachelor of Science - Performance/Sports Sciences
University of Houston
- Emergency Management Officer - TXSG.
- CPTED - Crime Prevention Through Environmental Design.
- Dept. of Homeland Security CFATS certified.
- ALERRT – civilian response to active shooter trainer Safety audits and risk migration.
- USAF - Integration and management of vehicle/personal access and control points.
- A.L.I.C.E. certified Coordinate Emergency Response Assets
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