Mark Adriane Salecina
Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Expert Client Advisor
Louis Vuitton - LVMH
08.2023 - Current
- Assisted customers with product selection based on individual needs and preferences.
- Participated in networking events and conferences to expand professional contacts and stay current on industry trends.
- Generated significant revenue growth by identifying opportunities for upselling within existing clients.
- Delivered exceptional customer service, earning numerous accolades from both clients and management.
- Implemented innovative ideas for enhancing the overall client experience, leading to positive feedback from customers.
- Consistently exceeded sales targets.
- Collaborated with the team to develop new strategies for better client engagement and service delivery.
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Developed strong communication and organizational skills through working on product releases.
- Developed and maintained courteous and effective working relationships.
- Continuous drive in specialized category.
Client Advisor
Louis Vuitton - LVMH
04.2021 - 08.2023
- Sold any products with consultative approach to meet minimum sales per monthly goal set by company
- Listened to clients' queues to assess needs and recommend relevant products
- Developed and maintained customer relationships to grow client base
- Interacted with customers, answered questions and detailed solutions to build rapport
- Advertised and demonstrated existing products to potential clients to grow sales
- Collaborated with managers and coworkers to achieve personal and store goals
- Consistently prospected new leads and capitalized on business opportunities to increase the overall client base.
Assistant Store Manager
Kate Spade
08.2019 - 04.2021
- Established customer relationships to generate more business, maintain store profitability and expand brand loyalty
- Evaluated employee skills, built staff teams and executed performance reviews
- Developed employee strengths to improve engagement and remain competitive
- Coordinated employee schedules according to availability and made adjustments to cover shifts
- Assisted with employee recruitment, interview and hiring processes.
Store Manager
Sunglass Hut
07.2016 - 08.2019
- Set performance expectations for employees and implemented improvement plans to reach targets
- Promoted team-oriented culture with common sales, service and productivity goals
- Interacted with customers on sales floor to build rapport and offer product expertise
- Established customer relationships to generate more business, maintain store profitability and expand brand loyalty
- Analyzed store reports to evaluate performance, increase sales and reduce controllable expenses.
Education
Bachelor of Science: Computer Engineering -
Far Eastern University
Associate of Science - Respiratory Therapy
Pima Medical Institute
Las Vegas, NV04.2023
Skills
- Product recommendation
- Consultative sales
- Product promotion
- Relationship management
- Customer engagement
- Salesfloor maintenance
- Acquire new business
Awards
- Top Performer, High-End Sales Volume, 2021
- Top Performer, High-End Sales Volume, 2022
- Top Performer, High-End Sales Volume, 2023
- Top 25 Key Contributor, 2023
Timeline
Expert Client Advisor
Louis Vuitton - LVMH
08.2023 - Current
Client Advisor
Louis Vuitton - LVMH
04.2021 - 08.2023
Assistant Store Manager
Kate Spade
08.2019 - 04.2021
Store Manager
Sunglass Hut
07.2016 - 08.2019
Bachelor of Science: Computer Engineering -
Far Eastern University
Associate of Science - Respiratory Therapy
Pima Medical Institute