Mark Alan Zaunbrecher
Rayne,LA
Summary
Reliable Medical Support professional with [Number] years of experience in [Type] environment. Expertly assist with office operations and physician support by gathering patient information, [Task] and [Task]. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Organized [Job Title] with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
40
40
years of professional experience
Work History
CPAP Coordinator
Carmichael's Cashway Pharmacy
01.2022 - Current
- Consistently met departmental goals for patient outreach and follow-up appointments through diligent scheduling practices.
- Ensured smooth operations within the clinic by collaborating effectively with interdisciplinary team members.
- Streamlined the coordination process for better efficiency in equipment distribution.
- Increased overall patient satisfaction by offering personalized solutions tailored to individual needs and preferences.
- Maintained accurate records of patient interactions, updating information as needed for seamless continuity of care.
- Provided exceptional customer service, addressing patient inquiries and concerns in a timely manner.
- Developed strong relationships with medical professionals, enhancing referral opportunities for our CPAP services.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices related to sleep apnea treatment options.
- Collaborated with healthcare providers to develop individualized treatment plans for each patient.
- Educated patients on proper cleaning and maintenance techniques, prolonging the life of their equipment and reducing risk of infection.
- Organized inventory management processes, ensuring adequate stock levels while minimizing waste from expired products.
- Contributed to an increase in successful outcomes due to consistent follow-ups post-device issuance.
- Assisted patients with mask fitting and machine setup, ensuring optimal comfort and usage.
- Coordinated insurance authorizations, verifying coverage and obtaining necessary documentation for reimbursement purposes.
- Enhanced patient compliance by providing thorough CPAP education and support.
- Improved appointment attendance rates by implementing reminder calls prior to scheduled visits.
- Conducted follow-up calls to monitor patients'' progress, addressing any concerns or issues promptly.
- Effectively managed a diverse caseload of patients suffering from various sleep disorders.
- Facilitated troubleshooting efforts, quickly identifying and resolving technical issues with CPAP machines.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Lead Carpenter
Zaunbrecher Services
01.1989 - Current
- Completed installations of building structures, trim, flooring, and cabinetry.
- Led garages, residential homes, and addition projects to completion.
- Conducted thorough final inspections of completed projects to assure adherence to specifications and industry standards.
- Enhanced team productivity by implementing efficient project management strategies and prioritizing tasks.
- Optimized workflow by assigning tasks based on individual skills, ultimately enhancing overall team performance.
- Earned a reputation for exceptional craftsmanship by consistently exceeding client expectations in both design and functionality aspects of projects.
- Contributed significantly towards the company''s growth through diligent work ethic coupled with an unwavering commitment towards excellence.
- Developed strong relationships with clients, leading to repeat business and referrals from satisfied customers.
- Planned and executed work with proper tools and materials to maximize productivity.
- Resolved issues as they arose during projects, utilizing critical thinking skills and effective problem-solving techniques for quick resolutions.
- Increased client satisfaction through consistent delivery of high-quality workmanship and attention to detail.
- Maintained clean work sites, minimizing disruptions to surrounding areas during construction projects.
- Identified opportunities for continuous improvement in construction methods, leading to increased profitability for the company.
- Mentored junior carpenters, providing guidance on best practices and improving their skill sets.
- Kept team members safe and job sites free of hazards by maintaining good organizational skills.
- Delivered custom-built solutions tailored to client needs by leveraging advanced carpentry skills in various construction techniques.
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Established a strong foundation for future success by upholding the highest standards in workmanship, safety, and client satisfaction.
- Improved overall job site safety by conducting regular inspections and addressing potential hazards promptly.
- Followed established job site safety regulations and maintained safe and clean work area.
- Monitored tool and equipment condition and arranged repairs.
- Managed subcontractors effectively, ensuring timely completion of assignments while maintaining high-quality workmanship throughout each project phase.
- Completed precise joining and high-quality finish work by properly anchoring and bracing structures.
- Streamlined processes within the team, resulting in improved efficiency and more accurate estimations of project timelines.
- Played a pivotal role in building a positive company culture that fostered teamwork, collaboration, and open communication among team members.
- Saved costs on materials by negotiating with suppliers for better deals without compromising quality.
- Installed paneling on walls to deaden sound, complete decorations, or absorb shock based on individual customer requirements.
- Reduced project completion time by streamlining communication between team members and clients.
- Engaged customers to help design custom entertainment centers, china cabinets, mantels and kitchen cabinets for residences.
- Measured materials to determine sizes and quantity required for construction project.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Discarded debris and disposed waste to maintain cleanliness and quality standards.
- Collaborated with other construction workers to coordinate projects and streamline process.
- Measured, drilled and sawed materials to perform successful home improvements.
- Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.
- Inspected job sites to identify potential hazards and establish protection and safety standards.
- Developed and implemented new processes and procedures to improve productivity and workflow.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
- Read and interpreted blueprints and construction documents to determine project directives.
- Installed insulation, trim and other finishing touches.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Cut and shaped materials to meet outlined measurements.
- Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
- Built and hung custom doors and frames.
- Assembled and installed furniture and cabinetry.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Safely operated electric cordless and hammer drills and cutting torches.
- Measured, cut and installed drywall, paneling and other materials.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
- Managed inventory of tools, supplies and equipment.
Respiratory Therapist
Lafayette General Medical Center
01.2022 - 02.2023
- Managed ventilator support for critically ill patients in intensive care units, ensuring proper adjustments according to physician orders and clinical guidelines.
- Managed and operated mechanical ventilators to deliver airway management.
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
- Provided emergency response assistance in cases of respiratory distress or failure as part of a rapid response team.
- Assessed, diagnosed, and treated breathing issues.
- Educated patients and families on disease management, breathing techniques, and medication administration, promoting self-care and adherence to treatment plans.
- Performed bronchial hygiene techniques to remove mucus and secretions from patient lungs and improve lung function.
- Developed strong relationships with referring physicians by providing timely communication regarding patient progress and updates on therapy effectiveness.
- Improved patient care by developing individualized treatment plans based on thorough assessments and evaluations.
- Enhanced patient outcomes by effectively administering respiratory therapy treatments and interventions.
- Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases, and blood chemistry changes.
- Collaborated with physicians and other healthcare professionals to develop and implement patient treatment plans.
- Cooperated and communicated with physicians to deliver patient satisfaction and meet compliance with set standards.
- Ensured patient safety with diligent monitoring of vital signs during therapeutic interventions.
- Streamlined clinical processes through the implementation of efficient protocols for respiratory care procedures.
- Implemented infection control measures within the facility to minimize risks associated with airborne pathogens.
- Coordinated with case managers, social workers, and other healthcare professionals to address psychosocial factors impacting respiratory health.
- Kept abreast of industry advancements by attending continuing education courses, maintaining current knowledge of evidence-based practices.
- Monitored patient reactions to drugs and carefully documented findings.
- Promoted a positive workplace culture through active participation in department meetings, committees, and quality improvement initiatives.
- Conducted tests such as EKGs and drainages.
- Maintained patient charts and information, strictly adhering to HIPAA laws and privacy guidelines.
- Responded to emergency codes and calls during off-hours and immediately initiated treatment.
- Performed arterial blood gas analysis and assisted in bronchoscopies.
- Conducted pulmonary function tests to accurately diagnose lung diseases, facilitating appropriate treatment interventions.
- Informed patients, family members and other healthcare personnel how to properly use respiratory care equipment.
- Maximized equipment utilization by maintaining regular maintenance schedules for all respiratory therapy devices.
- Reduced hospital readmissions by providing effective discharge planning and follow-up care instructions for patients with chronic respiratory conditions.
- Provided comprehensive care to improve and strengthen clients' respiratory functions.
- Completed continued education units annually to stay current with respiratory therapy advancements and maintain compliance with administrative regulations.
- Optimized airway management by skillfully performing endotracheal intubations under challenging circumstances.
- Tested pulmonary function and analyzed arterial blood gas to identify abnormalities and issues with patient lung function.
- Contributed to improved patient satisfaction scores by delivering compassionate and empathetic care throughout the treatment process.
- Educated patient and family on patient's illness and available remedies.
- Evaluated care policies using patient records and current research findings to develop better treatment.
- Administered pulmonary function tests and monitored changes in patients' respiratory status.
- Treated patients after conducting assessments and laboratory testing.
Restaurant Manager
Golden Corral Buffet And Grill
03.2003 - 02.2004
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
HVAC Assistant
Libby's AC
04.1984 - 06.1985
- Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Collaborated with other professionals, such as electricians and plumbers, to ensure seamless integration of HVAC systems into building structures.
- Conducted regular inspections of installed systems to guarantee optimal performance levels were upheld consistently over time.
- Ensured timely completion of projects by efficiently managing tasks and coordinating with team members.
- Exemplified professionalism at all times when interacting with clients, colleagues, and supervisors to maintain a positive company reputation.
- Provided exceptional customer service by effectively communicating with clients throughout all stages of projects.
- Maintained safe work environments by adhering to strict safety protocols and guidelines.
- Joined pipes or tubing to refrigerant and water sources to form complete circuit.
- Assisted in the design and implementation of custom HVAC solutions based on client needs and preferences.
- Enhanced customer satisfaction by quickly addressing and resolving any technical issues or concerns.
- Demonstrated adaptability by working on a wide variety of HVAC systems across residential, commercial, and industrial settings.
- Increased productivity by implementing innovative techniques for more efficient repairs or installations when necessary.
- Established strong relationships with vendors to negotiate favorable pricing for parts or services while ensuring quality standards were met consistently.
- Boosted overall team morale through active participation in group training sessions aimed at enhancing skillsets among junior staff members.
- Streamlined workflow processes by maintaining organized records of project data, materials inventory, and client communications.
- Reduced equipment downtime through routine preventive maintenance checks and prompt troubleshooting efforts.
- Contributed to energy savings initiatives by identifying opportunities for system optimization and recommending appropriate solutions.
- Used [Type] tools to install, connect and adjust thermostats, humidistats and timers.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices.
- Championed environmental responsibility by recommending eco-friendly products and practices to clients wherever possible.
- Played an integral role in surpassing sales targets through upselling additional products or services during onsite visits whenever applicable.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Traveled to job sites for both scheduled and emergency appointments.
- Worked overtime, holidays and weekends to accommodate company needs.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Calibrated equipment to achieve maximum efficiency.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Tested chemical levels in refrigerators and freezers to verify compliance with regulations.
- Replaced bearings, pump seals and packing.
- Consulted with project management during group installations.
- Filled out detailed work orders for each job completed.
- Calibrated permanent and portable environmental monitoring equipment.
- Evaluated and tested laboratory fumehoods and bio-safety cabinets.
- Reviewed work of external and internal contractors to guarantee consistency with quality and safety standards.
- Maintained and repaired industrial chillers weighing up to [Number] tons.
- Programmed computerized energy management systems and verified proper functionality.
- Evaluated status of refrigeration liquids for safety and compliance purposes.
- Installed new equipment in multiple customer locations.
- Cleaned and lubricated components to maintain optimal performance.
- Set up ladders and other access equipment.
- Set up and tested equipment in customer locations.
- Answered customer questions and helped resolve various concerns.
- Operated variety of power tools and hand tools.
- Disassembled broken, defective, and worn out equipment to aid with repairs.
- Inspected and tested machinery and equipment to diagnose malfunctions.
- Maintained tools and equipment in good working condition.
Education
Associate of Applied Science - Respiratory Therapy
Louisiana State University At Eunice
Eunice, LA06.1987
Associate of Science - Business Administration And Management
Louisiana State University At Eunice
Eunice, LA02.1985
Skills
- HIPAA Compliance
- Patient Scheduling
- Sales experience
- Equipment management
- Sleep disorder knowledge
- Patient Care Coordination
- Vital Signs Documentation
- Vitals Collection and Documentation
- Critical Thinking
- Clear Communication
- Decision-Making
- Operating EKG Equipment
- Updating Medical Records
- Flexibility and Adaptability
- Vital Sign Monitoring
- Wound Care
- Patient Assessments
- Patient Registration
- Electronic Charting
- Data Entry
- Phlebotomy
- Examination Preparation
- CPR/AED
- Conflict Resolution
- Appointment Scheduling
- Treatment Room Preparation
- Quality Control
- Medical Assistant
- Patient Chart Tracking
- Professional Bedside Manner
- Medical Procedures
- Office Support
- Patient Relations
- Routine Laboratory Testing
- Medical Equipment Setup
- Diagnostic Testing
- Monitoring patient progress
- Standards Compliance
- Patient interviewing
- Centrifuge Operation
- Advising Patents
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- EMR / EHR
- Pharmacy Relations
- Managing Medical Laboratory Equipment
- Heartsaver CPR AED (CPR AED)
- Clinical and Operational Judgement
- Chronic Disease Management
- Heartsaver First Aid CPR AED
Timeline
CPAP Coordinator
Carmichael's Cashway Pharmacy
01.2022 - Current
Respiratory Therapist
Lafayette General Medical Center
01.2022 - 02.2023
Restaurant Manager
Golden Corral Buffet And Grill
03.2003 - 02.2004
Lead Carpenter
Zaunbrecher Services
01.1989 - Current
HVAC Assistant
Libby's AC
04.1984 - 06.1985
Associate of Applied Science - Respiratory Therapy
Louisiana State University At Eunice
Associate of Science - Business Administration And Management
Louisiana State University At Eunice
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