Mark Alfie Plasos
Sindangan
Summary
Dedicated Hotel Room Attendant with a proven track record at Crown Hotel, enhancing guest satisfaction through exceptional cleanliness and customer service. Skilled in efficient cleaning and teamwork, I significantly contributed to a welcoming, high-standard environment. Excelled in maintaining inventory, showcasing adaptability, and fostering a collaborative atmosphere without compromising on meticulous attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hotel Room Attendant
Crown Hotel
03.2018 - 07.2021
- Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive yearround.
- Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
- Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
- Supported team members in completing daily responsibilities, fostering a collaborative work environment.
- Increased efficiency with thorough room inspections, ensuring adherence to hotel standards.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Washed and put away kitchen dishes, utensils and glassware.
Education
Associate of Arts - Events Managements Services NCIII
Andres Bonifacio College Dipolog City
Dipolog City, Zamboanga Del Norte,philippines06-2021
Bachelor of Science - Accountacy
Saint Joseph College of Sindangan Inc.
Sindangan, Zamboanga Del Norte, Philippines 05-2020
Skills
- Efficient cleaning
- Guest satisfaction
- Laundry skills
- Bathroom sanitation
- Teamwork
- Housekeeping
- Inventory and supply
- Documentation
- Multitasking and prioritizing
- Problem-solving
- Time management
- Customer service
- Excellent communication
- Adaptability and flexibility
Certification
- First Aid Certification
- Teaching English to Speakers of Other Languages
- NCIII holder (Events Management Services)
Languages
English
Full Professional
Timeline
Hotel Room Attendant
Crown Hotel
03.2018 - 07.2021
Associate of Arts - Events Managements Services NCIII
Andres Bonifacio College Dipolog City
Bachelor of Science - Accountacy
Saint Joseph College of Sindangan Inc.
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