MARK ALVEAR
Eddy,TX
Summary
Personable Supervisor with record of success leading team efforts, recognizing areas of improvement and building professional relationships. Effective at managing big-picture business goals. Detail-oriented and efficient with strengths in both project and time management.
Overview
36
36
years of professional experience
Work History
Supervisor
Wilsonart Engineered Surfaces
03.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs
- Evaluated employee performance and coached and trained to improve weak areas
- Maintained compliance with company policies, objectives and communication goals
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
- Improved safety procedures to create safe working conditions for workers.
Team Leader
Wilsonart Engineered Surfaces
09.2016 - 02.2022
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service
- Built strong relationships with customers through positive attitude and attentive response
- Established open and professional relationships with team members to achieve quick resolutions for various issues
- Implemented new working processes to deliver multiple improvements
- Participated in cross-functional team-building activities
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values
- Monitored safety practices of new and existing employees
- Led employee training on safe usage of equipment.
- Reduced inventory discrepancies with diligent tracking and documentation of all items in the warehouse.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
Melamine Coordinator
Wilsonart Engineered Surfaces
04.2015 - 09.2016
- Gathered and organized materials to support operations
- Entered data, generated reports and produced tracking documents
- Coached employees through day-to-day work and complex problems
- Entered and maintained departmental records in company database
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Conducted, evaluated and created cycle counts to verify accurate inventory.
- Conducted cycle counts and reconciled problems within distribution operations.
Assembly Material Handler
Wilsonart Engineered Surfaces
08.2010 - 03.2015
- Transported inventory items to appropriate locations
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility
- Kept storage areas organized, clean and secure to fully protect company assets
- Used hand-held scanners and physical logs to
- Performed cycle counts and inventory control to accurately track product levels
- Operated equipment while observing standard safety procedures
- Monitored production schedule to keep proper amount of inventory on hand
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
Wilsonart Engineered Surfaces - Pressing
09.1999 - 07.2010
- Set up machines to start production cycles and controlled machine settings
- Kept accurate records of defective units or products
- Fed raw materials into machines
- Made sure that products were produced on time and are of good quality
- Maintained organized work area by cleaning and removing hazards
- Inspected finished products for quality and adherence to customer specifications
- Inspected products and machines to maintain quality and efficiency
- Examined incoming materials and compared to documentation for accuracy and quality
- Monitored employee actions for adherence to safety procedures.
Telecommunications Technician
Los Fresnos CISD
10.1992 - 03.1999
- Installed and configured new devices and system components
- Coordinated installation of new users and relocations of existing users
- Worked closely with network administrators and server engineers to deliver quality service
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces
- Carried out day-day-day duties accurately and efficiently
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Fire Direction Control Specialist
US Army
08.1988 - 08.1992
- Directed safe firing operations and artillery crew training
- Established secure and stable communication links with team members
- Operated gun, missile and rocket systems to put ordnance downrange and on target
- Set up antennas and power generators to support communications
- Maintained field vehicles in good working order
- Carried out day-day-day duties accurately and efficiently
- Worked flexible hours; night, weekend, and holiday shifts
- Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels and personnel
- Drove and operated heavy and light wheeled trucks and tracked vehicles
Education
High School Diploma -
Gladys Porter High School
Brownsville, TX05.1988
Skills
- Problem Anticipation and Resolution
- Scheduling and Coordinating
- Standard Operating Procedure
- Process Implementation
- Records Organization
- Data Entry
- Lean Implementation
- 5S Organization
- Inventory Control
- Delivery Scheduling
- Oracle 107
Timeline
Supervisor
Wilsonart Engineered Surfaces
03.2022 - Current
Team Leader
Wilsonart Engineered Surfaces
09.2016 - 02.2022
Melamine Coordinator
Wilsonart Engineered Surfaces
04.2015 - 09.2016
Assembly Material Handler
Wilsonart Engineered Surfaces
08.2010 - 03.2015
Wilsonart Engineered Surfaces - Pressing
09.1999 - 07.2010
Telecommunications Technician
Los Fresnos CISD
10.1992 - 03.1999
Fire Direction Control Specialist
US Army
08.1988 - 08.1992
High School Diploma -
Gladys Porter High School
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