Mark Florenz Andres
Florence,KY
Summary
Experienced with emergency medical procedures and patient care under critical conditions. Utilizes advanced trauma response techniques to stabilize and treat patients efficiently. Knowledge of medical protocols and teamwork ensures seamless integration into any medical support team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Combat Medical Specialist
US Army
Fort Polk, LA & Woodlawn, OH
05.2019 - Current
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Developed strong relationships with local healthcare providers by coordinating efforts during joint medical exercises and humanitarian missions.
- Administered first aid treatment or life support care to sick or injured persons in prehospital settings.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Room Service Ambassador
St. Elizabeth Healthcare
Florence, KY
02.2018 - 05.2019
- Safeguarded guest privacy by adhering to strict confidentiality policies regarding personal information and room access.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Streamlined room service operations by effectively coordinating with the culinary team to ensure accurate order preparation.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Courtesy Clerk
Kroger
Florence, KY
10.2015 - 02.2018
- Monitored safety and security concerns and reported to leadership for resolution.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Education
Bachelor of Science - Nursing
Christ College of Nursing And Health Sciences
Cincinnati, OH09-2025
High School Diploma -
Boone County High School
Florence, KY05.2017
Skills
- Empathy
- Critical thinking
- Active listening
- Teamwork
- Medical Emergency Response
- Professional
- Time Management
- Tactical combat casualty care
- Triage
- Flexible
Accomplishments
- Responsible for managing and safeguarding medical equipment and supplies valued at over one million dollars.
- Served as an Army Team Leader, supervising and mentoring a team of six combat medics in high-pressure environments. Accountable for the readiness, training, and welfare of team members
Certification
- EMT - Emergency Medical Technician
- BLS- Basic Life Support
Languages
Tagalog
Native or Bilingual
Timeline
Combat Medical Specialist
US Army
05.2019 - Current
Room Service Ambassador
St. Elizabeth Healthcare
02.2018 - 05.2019
Courtesy Clerk
Kroger
10.2015 - 02.2018
High School Diploma -
Boone County High School
Bachelor of Science - Nursing
Christ College of Nursing And Health Sciences