Mark Anthony Aquino

• Led cross-functional teams in developing innovative solutions for common challenges faced in the daily operations of a busy airport environment.
• Enhanced safety measures for ground crews by conducting regular training sessions and equipment inspections.
• Optimized aircraft turnaround time by coordinating efficient fueling, catering, cleaning, and boarding processes.
• Implemented effective communication protocols between ramp agents and other airport departments for better collaboration.
• Conducted regular audits of safety procedures to identify areas for improvement and enhance overall workplace safety standards.
• Improved ramp operations by implementing efficient scheduling and team coordination.
• Ensured compliance with FAA regulations and company policies through diligent oversight of ramp agent activities.
• Load, unload, and sort baggage, and transport it between the aircraft and terminals.
• Operate ground equipment like baggage carts, belt loaders, and tugs, and connect and disconnect ground power.
• Protect baggage and equipment from damage, and ensure safe working conditions.

• Communicated with customers and staff politely and professionally to uphold store standards.
• Inspected floor displays, noted missing items, and immediately replenished merchandise.
• Pleasantly greeted customers and provided prompt and courteous service.
• Stocked shelves and organized merchandise displays for easy retrieval.
• Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
• Removed trash, swept, and mopped floors for professional appearance.
• Prepared orders for customers without delay to deliver excellent service.
• Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Used in-store system to locate inventory and place special orders for customers.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

• Inspected properties regularly to identify deficiencies and schedule repairs.
• Handled resident complaints and expedited maintenance requests.
• Coordinated general maintenance and repairs to keep facilities operational and attractive.
• Solicited and analyzed bids for repairs, renovation and general maintenance.
• Educated clients on lease and rental agreements.
• Prepared and submitted reports to supervisor.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

• Reported property accountability data using Standard Property Book System-R (SPBSR).
• Provided briefings and monthly communications to promote property acquisition, accountability and regulatory compliance.
• Trained and coached supply team members on issues concerning Installation Property Accountability to realize compliance, cost savings and efficiency.
• Analyzed equipment needs of units to procure required inventory and supplies.
• Assembled and managed team members in operations and equipment utilization.
• Trained staff on acquisition, accounting and lifecycle management for organization.
• Maintained audit trails to adhere to performance requirements.
• Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
• Closely monitored material readiness of high-priority units.
• Purchase new or additional stock, or prepare documents that provide for such purchases.
  • Advise retail customers or internal users on the appropriateness of parts, supplies, or materials requested.

• Operated with safety and skill to avoid accidents and delays.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Dropped and hooked trailers and changed configuration of equipment.
• Maximized load safety by balancing, securing, and weighing products.
• Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
• Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
• Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.

• Maintain and develop positive business relationships with a customer's key personnel involved in or
  directly relevant to a logistics activity.
  
• Develop an understanding of customers' needs and take actions to ensure that such needs are met.
  
• Direct availability and allocation of materials, supplies, and finished products.
  
• Collaborate with other departments as necessary to meet customer requirements, to take advantage of
  sales opportunities or, in the case of shortages, to minimize negative impacts on a business.
  
• Protect and control proprietary materials.
  
• Direct team activities, establishing task priorities, scheduling and tracking work assignments,
  providing guidance, and ensuring the availability of resources. Report project plans, progress, and
  results.
  
• Plan, organize, and execute logistics support activities such as maintenance planning, repair
  analysis, and test equipment recommendations.
  
• Stay informed of logistics technology advances and apply appropriate technology to improve
  logistics processes.
  
• Manage the logistical aspects of product life cycles, including coordination or provisioning of
  samples, and the minimization of obsolescence

Ensured mission readiness and mitigated casualties by maintaining communication equipment such as: Single Channel Ground and Airborne Radio System (SINCGARS)/ Vehicle Mounts, Harris Radio Systems/ Vehicle Mounts, Blue Force Tracker System, Counter Remote Control Improvised Explosive Device (RCIED) Electronic Warfare (CREW), Simple Key Loader (SKL)

Plan, manage, and direct communications operations to include establishment of communications networks and systems and installation and maintenance of equipment.

Coordinate with signal units for communications support. Manage all frequency allocations and assignments. Manage communications security (COMSEC). Supervise the battalion COMSEC custodian who issues and accounts for COMSEC equipment, key lists, codes, ciphers, signal operating instructions (SOI), and authentication systems.

Plan, manage, and direct automation systems administration, maintenance, and security.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to incidents and assessed active situations for security concerns.