Warehouse Supervisor
DFS Galleria
San Francisco International Airport, CA
08.1997 - 09.2019
- Managed daily cycle counts to maintain accurate inventory levels at all times.
- Enforced company policies related to employee conduct in the workplace.
- Developed and implemented safety policies and procedures for the warehouse team.
- Created strategies for improving operational efficiencies in the warehouse.
- Supervised loading and unloading of materials from incoming trucks.
- Coordinated with other departments to ensure smooth flow of materials.
- Identified process improvement opportunities within the warehouse environment.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Directed receiving, warehousing, distribution and maintenance services.
- Provided leadership to motivate staff members to achieve performance goals.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Conducted training sessions for new employees on proper use of equipment and safety protocols.
- Ensured compliance with local regulations related to health and safety standards.
- Assisted with scheduling shipments and deliveries according to customer requirements.
- Ensured appropriate staffing levels to meet production demands.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Satisfied reporting requirements with timely and accurate logging of daily activities.
- Collected stock location orders and printed requests to maintain inventory control.
- Generated warehouse shipping documents, packing lists and invoices.
- Developed weekly schedules for warehouse employees.
- Supervised scheduling for freight and package shipments and managed return and transfer procedures.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
- Established and maintained good relations with customers, vendors, and transport companies.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Operated forklifts to fill or empty overhead spaces.
- Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Informed upper management or department heads of items loaded or problems encountered.
- Held staff meetings to share project information and address specific issues.
- Monitored workers and reviewed completed work for proper performance.
- Completed or assisted with difficult or skilled tasks.
- Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
- Prepared and led staff training and instruction.