Mark Anthony Sosa, Jr.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Developed and maintained courteous and effective working relationships.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated strong organizational and time management skills while managing multiple projects.

As a lctv heavy equipment operator i was responsible for cleaning sewer mains and sewer laterals . to clean the sewer mains and laterals i operated a combo sewer truck that is equipped with a high pressure water jet system and a powerful vacuum to suck debris from the sewer main.

• Operated and maintained utility systems to ensure optimal performance and safety compliance.
• Trained junior technicians on standard operating procedures and safety protocols effectively.
• Conducted routine inspections and troubleshooting on equipment to identify operational issues.
• Collaborated with team members to execute repair tasks efficiently, minimizing downtime.
• Maintained a safe working environment for staff members through adherence to workplace safety protocols during all tasks related to utilities management.
• Ensured compliance with industry regulations, maintaining accurate records of all maintenance and repair activities.
• Managed inventory of tools, parts, and supplies to guarantee uninterrupted workflow in the utilities division.
• Used hands or valve operating machines to open and close main valves to perform water main extensions or repairs.
• Fulfilled work orders to cut on and cut off service.
• Assisted in the training of new hires to ensure a skilled and knowledgeable workforce within the utilities department.
• Enhanced safety standards by ensuring proper installation of utility systems and equipment.
• Boosted team efficiency through development and implementation of streamlined workflow for emergency repairs.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Utilize GPS technology to locate customers accurately and avoid delays.
• Answered questions regarding meter readings and deescalated situations regarding tickets or other information.