Markayla Blade
Summary
Dedicated and hardworking individual with over 3 years of experience in the fast food industry, seeking to transition into a warehouse position. Proven ability to work in fast-paced environments, excellent teamwork skills, and a strong commitment to meeting deadlines.
Overview
6
6
years of professional experience
Work History
Cook Shift Leader
Mae and Co
Provenance Blvd Shreveport
02.2024 - 12.2025
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
Stocker
Walmart
She's Rd Bossier City
06.2023 - 01.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Fast Food Team Leader
Zaxbys
North Market Shreveport
11.2021 - 05.2022
- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Maintained cleanliness and organization of dining area, ensuring a pleasant environment for customers.
- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
- Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
- Reduced wait times for customers by streamlining the order-taking process and effectively delegating tasks to team members.
- Supported management in achieving business goals by proactively identifying areas for improvement within daily operations and suggesting solutions.
- Strengthened employee retention rates by providing support, guidance, mentoring opportunities for development within fast-paced environments.
- Contributed to higher sales with upselling techniques and suggestive selling of promotional items.
- Improved efficiency of drive-thru operations by monitoring traffic flow and adjusting staffing as needed.
- Promoted a positive work culture by encouraging open communication among team members and recognizing accomplishments regularly.
- Addressed equipment malfunctions promptly, minimizing downtime and ensuring consistent product quality.
Cook Team Member
Wendys
Airline Drive Bossier
03.2021 - 10.2021
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Participated in community events, strengthening store's local engagement and reputation.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
Fast Food Team Member
McDonald's
Barskdale Blvd Shreveport
06.2020 - 02.2021
- Performed shift change tasks each day to keep store neat and running smoothly.
- Contributed to increased sales by upselling menu items and promoting limited-time offers.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Ensured seamless operations during peak hours by effectively multitasking across various roles such as cashier, food assembler, or grill operator when needed.
Fast Food Team Leader
Popeyes
Airline Drive Bossier City
08.2019 - 06.2020
- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
Education
High School Diploma -
Airline Highschool
Airline Dr Bossier City12-2023
Skills
- Speed and Efficiency: Thrived in fast-paced environments, prioritizing tasks to meet customer demands
- Teamwork: Collaborated with team members effectively to ensure high-quality service and operational efficiency
- Customer Service: Developed strong interpersonal skills through consistent interaction with customers
- Attention to Detail: Ensured accuracy in order processing and food preparation, skills that translate well to inventory and order fulfillment in a warehouse setting
- Adaptability: Quickly learned various roles in the fast food environment, showcasing flexibility in job functions
Timeline
Cook Shift Leader
Mae and Co
02.2024 - 12.2025
Stocker
Walmart
06.2023 - 01.2024
Fast Food Team Leader
Zaxbys
11.2021 - 05.2022
Cook Team Member
Wendys
03.2021 - 10.2021
Fast Food Team Member
McDonald's
06.2020 - 02.2021
Fast Food Team Leader
Popeyes
08.2019 - 06.2020
High School Diploma -
Airline Highschool