Mark Badeaux

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Developed systems and procedures to improve operational quality and team efficiency.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Responsible for Hiring, onboarding and training of new hires to fulfill business requirements.

• Managed flooring contracts for 8 different Home Depot locations as one of there top performing service providers.
• Developed and maintained relationships with management and sales staff at The Home Depot.
• Managed workflow for 12 independent contractors over 2 states (Washington & Oregon)
• Managed 3 warehouse locations. Constantly monitoring product and inventory levels.

• Met with customers to discuss service needs and develop effective and practical solutions.
• Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
• Met with customers to discuss service needs and offer available solutions.
• Developed written plans and obtained customer consent to proceed.

During my time with Ridenow Powersports I held many positions. I was originally hired as a Harley Davidson Technician. I quickly took on additional rolls and was eventually promoted to service manager.

Service Manager 1/2/2018 - 7/10/2020

Warranty Administrator 11/1/2014 - 4/25/2017

Motorclothes Manager 10/1/2016 - 2/1/2016

Assistant Parts Manager 10/1/216 - 4/12/2017

Assistant Service Manage 11/1/2014 - 10/1/2016

Service Advisor 1/16/2013 - 11/1/2014

Harley/ Import Technician 7/4/2012 - 1/16/2013

Regional parts sales representative for Washington, Oregon and Idaho. Managed over 80 dealerships accounts with Tucker Powersports. Responsible for inventory management, orders and returns. Recruited new clientele to expand the company's reach in the region. Added in dealership performance by tracking sales, product rotation and showroom set up.

• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Patrolled and monitored premises in company vehicle, on bicycle and by foot.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

• Led, managed and performed force protection duties to protect government assets, personnel and resources.
• Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
• Team leader deployed in Operation Enduring Freedom is support of the war on terror after 9/11/01.
• Member of Close Quarters Combat Team
• Held Top Secret Security Clearance.