Mark Ben Yehuda
Forest Hills
Summary
Experienced professional adept at managing inventory, fostering effective communication within communities, and implementing policies. Proven skills in addressing customer needs, providing referrals, and acting as a liaison between executive boards and club leaders.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Pantry
Queens College
09.2023 - 06.2024
- Manage inventory and stock pantry shelves with food products and supplies for 1,000 community members.
- Communicate courteously with guests by addressing patrons' needs and preferences.
- Demonstrated people-oriented approach through empathetic communication.
- Implemented rigorous health and safety standards resulting in a 20% increase in efficiency and reduction of food waste.
Veterans Support Services Peer Counselor
Queens College
09.2023 - 06.2024
- Develop effective communication and campus community for veterans, active military personnel, and dependents.
- Showcased adaptability by effectively working various members of the veteran community and handling numerous diverse needs.
- Attentive listener providing referrals to the local community and government agencies, including healthcare services.
- Utilized my capacity to learn new skills effectively in order to cross-train and cover multiple roles in a counselor setting.
- Fostered a cooperative atmosphere among student veterans, encouraging peer support and shared experiences.
Chief of Staff
Queens College Student Government Association
01.2023 - 01.2024
- Acted as liaison between executive board and 50 club leaders.
- Enhanced satisfaction through effective, spontaneous interactions with people, ensuring focused communication and understanding.
- Directs, plans, and implements SGA policies and objectives.
- Demonstrated strong supervising skills in a diverse association, remaining eager to learn and adapt.
- Served as a key member in a fast-paced setting, demonstrating exceptional collaborative skills to ensure efficient operations.
- Exemplified a team-oriented approach in training new staff on procedures, ensuring efficient work flow.
Sales Associate
WeFixPhones
01.2018 - 08.2019
- Providing extraordinary greeting services.
- Ensure positive feedback and client retention in fast-paced retail environments.
- Demonstrates politeness, professionalism, and genuine respect with the ability to enhance sales.
Education
Associate of Applied Science - Nursing
CUNY Queensborough Community College
12.2025
Skills
- Experienced in Preparing patients for blood draws, ensuring their comfort and understanding throughout the process
- Manual and automated medication dispensing
- Interpreting and processing medication orders
- Pharmacy law compliance
- Healthcare regulations
- Verifying orders
- Prescription interpretation
- Drug inventory management
- Proficiency in venipunctures, ensuring patient comfort during the process
- Collected and processed a high volume of blood samples daily ensuring accuracy and patient comfort
- Proficient in recording and labeling samples
- Maintaining procedural quality and hygiene control
- Operate equipment to obtain diagnostic images to conduct testing
- Preparing and maintaining diagnostic equipment and more
- Basic knowledge on Microsoft Word and Excel
- High degree of self-motivation, ambition, and handling unexpected mishaps
- Deductive reasoning and problem solving
- Create and maintain strong interpersonal relationships
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- HIPAA
- Pharmacy and customer records management
- Drug inventory control
- Labeling accuracy
- Drug safety
- Regulatory compliance
- Order verification
- Drug storage procedures
Certification
- Phlebotomy - Austin Medical Assistant Training - Sep 2021
- Electrocardiogram - Austin Medical Assistant Training - Jul 2022
- Basic Cardiac Life Support (BCLS) - CPR SELECT - Jun 2024
- Pharmacy Technician - Access Institute - December 2025
Timeline
Food Pantry
Queens College
09.2023 - 06.2024
Veterans Support Services Peer Counselor
Queens College
09.2023 - 06.2024
Chief of Staff
Queens College Student Government Association
01.2023 - 01.2024
Sales Associate
WeFixPhones
01.2018 - 08.2019
Associate of Applied Science - Nursing
CUNY Queensborough Community College
Interests
Track and Field, Calisthenics, Self-Improvement, Paintball and Airsoft/Military Simulation