Summary
Overview
Work History
Education
Skills
Timeline
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Mark D. Young

Greensboro,NC

Summary

Dynamic HVAC professional with over 30 years of experience, specializing in system diagnostics and enhancements. Proven track record in mentoring technicians and developing tailored comfort solutions. Excels in problem-solving and customer relations, ensuring optimal system performance and client satisfaction.

Overview

35
35
years of professional experience

Work History

Senior Service HVAC Technician

Sutton Brothers HVAC/ Plumbing/ Electrical
Kernersville, NC
06.2024 - Current
  • Conducted routine inspections to identify system malfunctions and recommend improvements on all types of heating and cooling equipment.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.

Senior Service Technician

Eanes Heating & Air Conditioning
High Point, NC
09.2018 - 06.2024
  • Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
  • Mentored junior technicians on best practices and troubleshooting techniques for complex installations.

Comfort Consultant

Eveready Service Experts
Richmond, VA
06.2016 - 08.2018
  • Developed customized comfort solutions based on client assessments and preferences.
  • Conducted in-home consultations to evaluate HVAC system efficiency and recommend enhancements.

President

Young’s Heat Service & A/C, Inc.
Danville, VA
02.1991 - 05.2016
  • Managed daily operational strategy and identified areas for expansion.
  • Reviewed monthly Profit and Loss Statements to identify areas in need of improvement

Education

Bachelor of Science - Industrial Engineering

North Carolina State University
Raleigh, NC

Bachelor of Arts - Business Administration

University of North Carolina At Charlotte
Charlotte, NC

Skills

  • Virginia Master Tradesman HVAC
  • NATE certificate in heat pumps
  • CFC certificate
  • Certified Heat exchanger expert

Timeline

Senior Service HVAC Technician

Sutton Brothers HVAC/ Plumbing/ Electrical
06.2024 - Current

Senior Service Technician

Eanes Heating & Air Conditioning
09.2018 - 06.2024

Comfort Consultant

Eveready Service Experts
06.2016 - 08.2018

President

Young’s Heat Service & A/C, Inc.
02.1991 - 05.2016

Bachelor of Science - Industrial Engineering

North Carolina State University

Bachelor of Arts - Business Administration

University of North Carolina At Charlotte