Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Golf, Cooking, Flying Airplanes
Work Availability
Quote
Timeline
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MARK E. BROWN

MARK E. BROWN

Chief Operating Officer
Nashville,TN

Summary

Serves as a vital member of the senior leadership team and is responsible for planning and administering services for patient care at Nashville General Hospital at Meharry, a 150-bed academic teaching hospital, and planning and developing strategies and programs for managing health care delivery, services, and systems. I have direct oversight of the Directors of Laboratory, Imaging, Respiratory and Rehabilitation, Pharmacy, Cardiology, School of Health Sciences and Support Services to include Facilities, EVS, Dietary, Patient Registration, Scheduling services, and Hospital Base Clinics. Ensure quality patient care following established hospital policies, procedures, and standards. I maintain excellent working relations with providers. Operate while handling product customization, project management, and technical support for efficient organization. Ensure excellent customer relations and engage in high-priority interaction with clients. Expand and apply standard engagement methodologies, including conferring frameworks, tools, and workforce development for the customers and businesses. Ensure the smooth, effective operation of multiple concurrent projects targeted at diverse clients. Able to use relevant information to manage and interpret models that facilitate training and support within the hospital. Required to help maximize the use of company assets while minimizing waste.

Overview

40
40
years of professional experience
2
2
Certifications

Work History

Chief Operating Officer

Nashville General Hospital At Meharry
Nashville, TN
02.2015 - Current
  • Developed quarterly business plans to evaluate cost projections.
  • Refined organizational structure to consolidate, streamline and delineate necessary functions.
  • Oversaw operations and coordinated with managers to increase quarterly profits by [Number]%.
  • Negotiated and drafted contracts with business partners, clients and vendors, saving company over $3,000,000.00 our first year.
  • Drove performance initiatives, facilitating 4.5% revenue increase.
  • Oversaw business-wide changes to modernize procedures and organization.


DIRECTOR

WEST GEORGIA HEALTH
LaGrange, GA
11.2012 - 02.2015
  • Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
  • Hired and directed teams to achieve daily and long-term operations and business goals.
  • Established performance goals for each department and provided feedback on methods for reaching those milestones.
  • Delegated assignments based on plans, project needs and knowledge of individual team members.
  • Directed staff and managed annual capital budget.
  • Leveraged marketplace trends to create solutions and refine business strategies.

HEALTH MANAGEMENT ASSOCIATES
11.2012 - Current
  • Monitored company inventory to keep stock levels and databases updated.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Used coordination and planning skills to achieve results according to schedule.

Director of Radiology

Medical Center
01.2010 - 11.2012
  • Northwest Mississippi Regional, is located in the Northwest corner of Mississippi
  • The hospital is a part of Health Management Associates, Home Office located in Florida
  • Ey Results:
  • Mplemented Toyota Lean Production/Lean Hospitals for Department reduced department FTE's by 7,280 hours annually
  • Acquired radiology scheduling from One Call scheduling that required 2 FTE's but added no additional staffing
  • Increased volume for radiology department by 12% compared to the previous year
  • Implement Radiology Information System (RIS)

Radiology Department Manager

MEMORIAL HEALTH SYSTEM HOSPITAL, NORTH
04.2006 - 12.2009
  • Acting expertise in Radiology Management completed one-year startup for 98 Bed Hospital in the New Memorial Health System Radiology Department
  • Selects, leads, coaches, mentors, enforce disciplinary action, and promotes firm order and discipline values for staff in a hospital and two Imaging outpatient facilities, the leadership of 122 FTE's, operating on the Toyota Lean Productions/Lean Hospitals principles
  • Budget Maintenance of Radiology Department in North Location Hospital and two outpatient facilities
  • JACHO Accredited in 2007
  • Ey Results:
  • Since the inception, the Department generated over $34 million dollars in revenue and completed 40 thousand plus exams, adding additional $7.5 million retentions after Health System Expenses
  • Implementation of Cost-Saving Program reducing the use of contrast by supplementing and injectible for oral consumption vs
  • Gastroview acting as the current standard for CT scans of the abdomen and pelvis
  • Realized cost savings equate to over $15,000 for the first six months of 2009
  • Thousands of dollars cost reduction throughout Department by implementing Just-In-Time for supply maintenance
  • The American College of Radiology has awarded it three years of accreditation for MRI, Ultrasound, and CT scan departments
  • Successful implementation of the "5's" of the Department, based upon service in 3 "Kaizan" performance improvement initiatives as well as the implementation of the "lean" thinking concept in organization incorporating the "Kanban" process.

Radiology Department Manager

MEMORIAL HEALTH SYSTEM HOSPITAL
04.2000 - 04.2006
  • Managed 477-bed Level II Trauma Community Hospital and Children's Hospitality within the same facility, accredited by JACHO in 2000, 2003, and 2005 and MRI accreditation by the American College of Radiology
  • The leadership of 65 FTE's, performing over 230 thousand exams annually
  • Key Results:
  • Generated Department Revenue of over 128 million dollars annually with a net income of $15 million
  • Co-chaired in the Installation of Radiology Information Systems and dictation system worth $2.2 million
  • Implementation of Pictorial Achieving Communication System worth $14.4 million
  • Championed the establishment of The Annual Memorial Health System Radiology Seminar, where proceeds are issued to the Memorial School of Radiology, helping to fund needed equipment
  • April 2010 marks five years of active fundraising and success.

Radiology Director

EVANS ARMY HOSPITAL
11.1996 - 10.2000
  • Management of Radiology in a 218 bed, 1999 accredited JACHO community hospital, overseeing 63 FTE's including civilian and military personnel
  • Ey Results:
  • Selected for exceptional leadership skills above all others to perform the duties of higher-ranking leaders during their absence in the Hospital and Combat Support Hospital
  • Coached and mentored several Soldiers and Non-Commissioned Officers into winning Soldier and NCO of the Year Awards for the Military Pikes Peak Regional Award.

Radiology Director

SOUTHEASTERN REGIONAL MEDICAL COMMAND EISENHOWER ARMY MEDICAL CENTER
01.1992 - 11.1996
  • Management of Radiology in a 360 bed, LEVEL III Trauma Teaching Hospital accredited by JACHO, overseeing 120 FTE's including civilian and military personnel, performing over 180,000 exams annually.

Education

Doctoral Healthcare Administration - Health Administration

Virginia University of Lynchburg
Lynchburg, VA
01.2022 - Current

Masters of Health Administration - undefined

THE UNIVERSITY OF ST. FRANCIS

Bachelor of Arts - Management of Health Services

OTTAWA UNIVERSITY

ACADEMY OF HEALTH SCIENCES - Radiology Technologist

Skills

Operations management

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Accomplishments

  • I have directly established a previously non-existing Mammography Department, which received the American College of Radiology Accreditation
  • We generated $1.2 million total revenue, including a 46,000 education budget, while alternately replacing capital equipment worth $12.5 million
  • Implemented PACS for hospital and enhanced student training program by overseeing the startup of Radiology Phase II training to meet Joint Review Committee on Education in Radiology Technology, equivalent to the requirements of the American Registry of Radiological Technology

Affiliations

American College of Healthcare Executives (ACHE) American Healthcare Radiology Administrators (AHRA) American Registry of Radiologic Technologist ARRT,(R),(M) American Society of Radiologic Technologist Military Chapter- Chapter Delegate

Certification

Certified Radiology Administrator

Golf, Cooking, Flying Airplanes

I started to play gold when I arrived in Nashville, and that's my time to unwind from stress. I love to cook and bake, and I don't have any specialties that I cook. I enjoy it because it allows me to finish and see a final product. My wife talked to an ophthalmologist to teach me flying lessons in Mississippi. We would fly from Clarksdale, Mississippi, to Nashville, Tennessee, on the weekend to grab a hamburger.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Doctoral Healthcare Administration - Health Administration

Virginia University of Lynchburg
01.2022 - Current

Chief Operating Officer

Nashville General Hospital At Meharry
02.2015 - Current

DIRECTOR

WEST GEORGIA HEALTH
11.2012 - 02.2015

HEALTH MANAGEMENT ASSOCIATES
11.2012 - Current

Director of Radiology

Medical Center
01.2010 - 11.2012

Radiology Department Manager

MEMORIAL HEALTH SYSTEM HOSPITAL, NORTH
04.2006 - 12.2009

Radiology Department Manager

MEMORIAL HEALTH SYSTEM HOSPITAL
04.2000 - 04.2006

Radiology Director

EVANS ARMY HOSPITAL
11.1996 - 10.2000

Radiology Director

SOUTHEASTERN REGIONAL MEDICAL COMMAND EISENHOWER ARMY MEDICAL CENTER
01.1992 - 11.1996

Masters of Health Administration - undefined

THE UNIVERSITY OF ST. FRANCIS

Bachelor of Arts - Management of Health Services

OTTAWA UNIVERSITY

ACADEMY OF HEALTH SCIENCES - Radiology Technologist

MARK E. BROWNChief Operating Officer