Markeda Parker

Followed all relevant traffic laws and safety regulations.

• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Upheld high standards of cleanliness within vehicle's interior/exterior appearance, providing a professional image for he company at all times.
• Communicated with customers to provide delivery updates and confirm delivery locations.

• Managed high-stress situations, prioritizing tasks to maintain optimal productivity levels in a fast-paced environment.
• Trained new employees on established procedures, providing ongoing mentorship for their continued growth and success within the company.
• Improved customer satisfaction with timely and accurate information updates during service outages or delays.
• Handled escalated customer concerns with empathy and professionalism, leading to successful conflict resolution.
• Provided top-notch support to field personnel by addressing inquiries and resolving issues promptly.
• Coordinated logistics, ensuring seamless operations between departments and transportation providers.
• Maintained strict adherence to safety protocols and regulations, reducing the potential for accidents or incidents on the job site.
• Played an instrumental role in emergency situations requiring coordinated efforts from multiple departments.
• Fostered positive working relationships among team members by promoting open communication and collaboration.
• Enhanced communication efficiency by implementing a streamlined dispatching process.
• Assisted in budget planning efforts, analyzing expenditures related to staffing needs, equipment purchases, and other resources required for effective dispatching operations.

• Honor Roll 1998-2002
• 4.0 GPA