Reliable DSP enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Envision Unlimited
08.2022 - Current
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
Caregiver
Healthcare Plus
10.2020 - 07.2022
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted clients with activities of daily living, promoting independence and quality of life.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Package Handler
FedEx
05.2020 - 12.2020
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Supported team morale by fostering positive communication and collaboration among coworkers.
Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Sales Associate
Abercrombie & Fitch Kids
06.2019 - 01.2020
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Solved customer challenges by offering relevant products and services.
Gardener
After School Matters Inc.
06.2018 - 08.2018
Enhanced garden aesthetics by implementing creative landscape designs and plant arrangements.
Reduced water consumption through the installation of efficient irrigation systems and drought-tolerant plants.
Maintained healthy gardens by timely pruning, fertilizing, mulching, and pest control measures.
Collaborated with clients to develop personalized garden plans, delivering satisfaction through tailored outdoor spaces.
Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
Monitored weather and soil conditions by checking for moisture and ph levels and adjusting watering and fertilizing.
Gardener
After School Matters Inc.
06.2017 - 08.2017
Enhanced garden aesthetics by implementing creative landscape designs and plant arrangements.
Reduced water consumption through the installation of efficient irrigation systems and drought-tolerant plants.
Maintained healthy gardens by timely pruning, fertilizing, mulching, and pest control measures.
Collaborated with clients to develop personalized garden plans, delivering satisfaction through tailored outdoor spaces.
Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
Monitored weather and soil conditions by checking for moisture and ph levels and adjusting watering and fertilizing.