Summary
Overview
Work History
Education
Skills
References
Timeline
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Markees Leaphart

Management
Wilmington,DE

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

8
8
years of professional experience

Work History

Manager

Miller's Ale House
Media, PA
06.2016 - Current
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Recruited and trained new employees to meet job requirements.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Analyzed business performance data and forecasted business results for upper management.
  • Achieved cost-savings by developing functional solutions to problems.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Created monthly reports for senior management summarizing operational performance metrics.

Mason

FORCINE
Paoli, PA
06.2016 - 08.2020
  • Removed broken masonry and constructed replacement sections for walls and floors.
  • Erected brick walls and stone columns, using trowels, levels and other tools.
  • Placed steel reinforcement bars in forms prior to pouring concrete footings and foundations.
  • Used trowel edges and hammers to break or cut brick and tiles to size.
  • Formed edges and molded joints with edging tools and jointers.

Education

High School Diploma -

Smyrna High School
Smyrna, DE
06-2013

Associate of Arts - Civil Engineering

Temple University
Philadelphia, PA

Skills

  • Workforce Management
  • Marketing
  • Business Development
  • Staff Development
  • Operations Management
  • Financial Management
  • Business Administration
  • Expense Tracking
  • Schedule Preparation
  • Verbal and Written Communication
  • Budget Control

References

References available upon request.

Timeline

Manager

Miller's Ale House
06.2016 - Current

Mason

FORCINE
06.2016 - 08.2020

High School Diploma -

Smyrna High School

Associate of Arts - Civil Engineering

Temple University

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Markees LeaphartManagement