Markeila Rodgers
Katy,TX
Summary
Meticulous Surgical Technologist bringing practiced experience assisting with diverse operating room functions. Anticipates and addresses surgeon's needs from operating room setup and sterilization to draping patient and passing instruments during surgery. Models medical teamwork and physical stamina.
Overview
6
6
years of professional experience
1
1
Certification
Work History
School-Age Lead Teacher
The Nest School
08.2023 - Current
- Enhanced student comprehension by incorporating hands-on activities and group projects into lesson plans.
- Boosted student participation through the use of engaging multimedia presentations.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Developed strong relationships with students, fostering a positive learning environment and increased academic success.
Customer Service Representative
Amazon
01.2023 - 07.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Caregiver
Brookdale Assisted Living
06.2021 - 12.2022
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Resident Care Aide
Fox Ridge Assisted Living
05.2019 - 07.2021
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Improved residents'' quality of life through consistent monitoring, documentation, and communication with healthcare providers.
- Promoted a safe living environment for residents by performing regular safety checks and maintaining cleanliness.
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
Cashier
Walmart
05.2018 - 03.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Surgical Technology
Fortis College
Houston, TX04.2024
High School Diploma -
Joe T. Robinson High School
Little Rock, AR05.2019
Skills
- Medical Terminology Knowledge
- Warehousing Functions
- Client Relations
- Problem Resolution
- Customer Service
- Detail-Oriented
- Multitasking
- Aseptic Technique
- Use of Medical Terminology
- Anatomy
Certification
- BLS
American Heart Association
- CST
NBSTSA
Timeline
School-Age Lead Teacher
The Nest School
08.2023 - Current
Customer Service Representative
Amazon
01.2023 - 07.2023
Caregiver
Brookdale Assisted Living
06.2021 - 12.2022
Resident Care Aide
Fox Ridge Assisted Living
05.2019 - 07.2021
Cashier
Walmart
05.2018 - 03.2019
Surgical Technology
Fortis College
High School Diploma -
Joe T. Robinson High School
- BLS
American Heart Association
- CST
NBSTSA
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