Summary
Overview
Work History
Education
Skills
Job related training
Availability
Timeline
Generic

Markeis Smith

Augusta,United States

Summary

Experienced Case Manager with background in managing caseloads of diverse inmate populations. Demonstrated skills in developing and implementing correctional treatment plans, conducting risk assessments, and maintaining comprehensive case records. Strong interpersonal abilities for effective communication with inmates, probation officers, and court officials. Excel at communication, conflict resolution, and team collaboration to manage caseloads effectively and contribute positively to the correctional facility environment.

Overview

9
9
years of professional experience

Work History

Correctional Treatment Specialist - Case Manager

FCI Edgefield
Edgefield, United States
10.2023 - Current
  • I helped offenders view and deal with problems objectively and realistically, while trying to motivate them to achieve their potential.
  • I recommended participation in programs that could potentially assist offenders in obtaining a GED, drug/alcohol treatment, control anger issues, etc., and ensured proper documentation to support recommendations was available.
  • I monitored SENTRY to manage inmate release dates.
  • I routinely interfaced, coordinated, and communicated with various law enforcement agencies, coworkers, and other professional disciplines to share and secure information, coordinate activities, and develop release plans.
  • I interpreted written materials and wrote clear and concise responses to congressional, public, interagency, etc. Respond to requests and inquiries in a professional and timely manner.
  • I prepared investigative reports to support CIMS assignments.
  • I analyzed available documentation and exercised independent and professional judgment in making recommendations and decisions.
  • I made decisions that complied with policy.
  • I wrote clear and concise memorandums.
  • I prepared transfer requests, transfer orders, referrals, furlough packets, progress reports, CIM packets, CIM Activity Clearances, release packets, VCCLEA notifications, etc. In a timely manner.
  • I made referrals and followed up on them.
  • I chaired UDC hearings, interviewed inmates, investigated information received, reviewed evidence, and made recommendations.
  • I prioritized completing projects and reports in advance of the deadlines.
  • I entered and retrieved Sentry information.
  • I screened incoming inmates for any potential problems or issues that may arise (prevention of suicide attempts, murder, escape, or any other disturbances).
  • I transported inmates to and from specific destinations outside the secure prison walls while maintaining professionalism and security.
  • I conducted searches of living quarters and persons to ensure safety for staff and inmates.
  • I conducted shakedowns, pat searches, and mass interviews.
  • I routinely monitored inmates on a daily basis, watching for signs of abnormal behavior, tension, disorder, or breaches of security, and identifying security concerns.
  • I conducted sanitation inspections.
  • I performed all the duties of a correctional officer, as well as the duties of the secretary.
  • I prioritized to accomplish multiple tasks and projects necessary to be most productive.
  • I acted in the capacity of Unit Manager on several occasions.
  • As Acting Unit Manager, I reviewed work prepared by others, checking for grammatical errors and ensuring that the content is in compliance with policy prior to forwarding.
  • I supervised employees within the unit team.
  • I have attended Special Housing Unit review and department head meetings as the Acting Unit Manager.

Senior Officer Specialist

FCI Edgefield
Edgefield, United States
04.2020 - 10.2023
  • Type information about inmates, including assaults and other pertinent information, into the database. Utilize computerized logs to track and maintain records of inmates for accountability.
  • Escort inmate visitors and contractors to designated locations.
  • Compile records and prepare detailed summaries of investigative reports.
  • Enforces criminal statutes and/or judicial sanctions, including investigative, arrest, and/or detention authority on institution property.
  • Provides alternative solutions regarding unusual classification issues.
  • Participates in program reviews.
  • Prepares reports, memorandums, and letters and handled BP-409's.
  • Possesses a great understanding of policy, procedures, and guidelines on a daily basis.
  • Possess a thorough knowledge of BOP regulations that enforce security measures and protect life and property.
  • Maintains inventory and submits requisitions for ordering supplies and equipment before the housing unit runs out.
  • Supervise inmate orderlies assigned to different details.
  • Assists with developing and implementing programs within units to meet the individual needs of the confined inmates, to include individual as well as group counseling.
  • Trained newly incarcerated inmates on newly assigned details.
  • Participates in team classification meetings and makes recommendations at these meetings.
  • Performs routine security inspections throughout the cells and common areas of the housing unit.
  • Maintains updated schedules on inmate workers, handling passes, and overseeing the performance of their assigned duties.
  • Served as reviewer-in-charge for Program Review or Operational Review.
  • Independently supervise inmate activities in the housing unit, laundry areas, cells, and sallyport areas.
  • Experience advising and counseling inmates on the availability of educational programs, library services, and inmate conduct.
  • Displays proficiency in self-defense, management of medical emergencies, safety management, and interpersonal communication skills.
  • Tasked by supervisor with clerical duties.
  • Assists with the maintenance and control of inmate records and files.
  • Creates and maintains records for each inmate's files and progress.
  • Performs the monthly record audit in coordination with the staff.
  • Establishes records for all new admissions to facility, acquiring, monitoring, and accounting for the records that accompany those patients.
  • Performs administrative duties, prepares reports, purchase orders, receiving reports, pay vouchers, quarterly, and annual reports.
  • Responds to requests from outside sources, including court orders and requests by U.S.
  • Attorneys and other institutions.
  • Possess a good working knowledge of SENTRY operations to sufficiently input and retrieve inmate records.
  • Skills to effectively counsel inmates of a diverse educational and socioeconomic background.
  • Skill in the identification of narcotics and narcotic paraphernalia.
  • Processed transactions and maintaining office records.
  • Ensured that daily activities are performed in a timely manner.
  • Uses word processing and computer programs such as Web Sentry, Tru Scope, Microsoft Word, etc. on a daily basis.
  • Edit and compose letters and reports, transcribing notes, and reviewing correspondence.
  • Schedules appointments, maintaining, and making commitments for the supervisor to attend meetings.
  • Makes recommendations and decisions in establishing priorities among actions on administrative matters requested by various employees or organizations.
  • Takes and distributes minutes of meetings.
  • Analyzes records for completeness, consistency, and compliance with policy.
  • Proficient in use of most major computer systems, information systems, spreadsheet applications, graphic and presentation applications, and word processing applications.
  • Addresses living skills and standards with new incoming inmates.

Correction Officer

Augusta State Medical Prison
Grovetown, United States
06.2018 - 04.2020
  • Experience and expertise in dealing with inmates, the public, and the security of the institution.
  • Skilled in supervising and instructing inmates in housing units, work areas, and those segregated for administrative or punitive measures regarding proper sanitation, personal hygiene, and work habits.
  • Supervises unit orderlies to ensure high sanitation levels are maintained.
  • Communicates with inmates on a daily basis and encourages them to adhere to safety procedures and practices.
  • Proficiency in maintaining the control and discipline of inmates in such areas as the auditorium, housing units, segregation, recreation areas, dining rooms, etc
  • Regularly have responsibility for the custody and control of inmates who require special handling.
  • Maintains control and discipline, including the use of verbal commands and physical restraint devices.
  • Diversity correctional management and administrative experience has equipped me with the ability to lead, train, and advise correctional officers at lower grades of institution policy and procedures. I can recognize potentially dangerous situations such as riots, assaults, and escapes and must react appropriately, keeping officials informed. I can express ideas clearly and concisely to individuals and groups in both stressful and non-stressful situations. I can perform the duties of all correctional posts, train equal and/or lower-grade correctional officers, and take assignments in the most difficult posts. I can develop new insights into situations, question conventional approaches, encourage new ideas and innovations, and design and implement new or cutting-edge programs/processes.
  • Manages the maintenance of institutional security, contributing to the health and welfare of the inmates, and the promotion of good public relations.
  • Enforces rules and regulations governing facility security, inmate accountability, and inmate conduct, ensuring judicial sanctions are carried out and inmates remain in custody.
  • Weapons trained and certified with ability to utilize physical force, including deadly force, in order to maintain the secure and efficient running of the institution

Human Resources

Holiday Inn Express Hotel
Augusta, Georgia
01.2016 - 06.2018
  • Contributes to the staffing functions by developing recruitment sources and methods, participating in recruitment activities, advising prospective applicants, scheduling, and conducting interviews, requesting certificates of eligible candidates, and preparing requests.
  • Review course evaluations and answer questions from instructors in accordance with policy; speak to employees about cross-development courses; given an oral presentation to management on the results of a survey at job fairs and spoken to potential applicants about career opportunities.
  • Lead groups in formal, organized training exercises that encourage group participation.
  • Makes recommendations on hiring staff after consideration of the interview results (pre-employment and panel).
  • Assists in facilitating the position classification program, providing guidance to management/supervisors to accurately develop position descriptions.
  • Assist in administering employee relations matters, including administration of the incentive awards program, performance evaluation program, and leave administration program.
  • Given opening remarks and conducted activities to stimulate participation during a conference or training session.
  • Counsel staff regarding employee benefits and direct staff to the appropriate resource center for specific issues.
  • Prepared responses to unusual or unique personnel/training issues while composing a memorandum for the supervisor's signature.
  • Prepared meeting summary from meeting minutes and prepared a draft newsletter article, while preparing a training agenda to relay course information to instructors and participants. Also, created an email to explain the new policy to employees.
  • Assists in administering the employee-management relations program to ensure stable and cooperative relations between management and line staff.
  • Assists in maintaining accurate staffing projections and position accountability.
  • Serves as a resource person related to individual needs assessments and ensures staff receive required training.
  • Orders a variety of office supplies and forms for the Human Resources Office and ensures appropriate quantities of materials are available for normal office functions and local training programs.
  • Responsible for receiving and screening all correspondence coming into the Human Resources Office.
  • Requested and processed certificate of eligible candidates, prepared and processed merit promotion certificates, determined applicant qualifications for position, audited promotion board files for adherence to HR policy.
  • Researched and identified resources to answer personnel questions, responded to questions on employee benefits, and determined proper pay setting for new employees.
  • Counsel staff regarding employee benefits and direct staff to the appropriate resource center for specific issue(s). Ensures personnel documents, files, and reports are processed and disposed of in accordance with regulations.
  • Gained working knowledge of setting pay in compliance with proper laws, regulations, and policies.
  • Maintained accurate staffing projections and position accountability. Conducted audits of the human resources programs and made recommendations for improvement.
  • Received and screened all correspondence coming into the human resource office.
  • Prepared various documents, ensuring correct grammar, punctuation, and format.
  • Responsible for ordering, controlling, and issuing all assigned uniforms and office supplies.
  • Advises staff on hiring practices and background requirements.
  • Prioritized all tasks and assignments.
  • Managed multiple responsibilities independently, ensuring all work was completed in a timely manner.
  • Recruited staff at job fairs, in passing in public settings, and through social media.
  • Given staff monthly and yearly awards for work performance.
  • Established great relations between management and line staff. Aids all staff.

Education

Technical or occupational certificate - Criminal Justice

Augusta Technical College
Augusta, GA, United States
04.2020

Bachelor of Science - Criminal Justice

University of Phoenix
Tempe, AZ

Skills

  • Public Safety and Security
  • Active Listening
  • Critical Thinking
  • Quality Control Analysis
  • Flexibility Knowledge of research procedures of person and property for contraband
  • Special ability for alertness requiring keen mental and physical effort
  • Expert planning and organizational skills of all work to ensure effective tracking and deal lines
  • Knowledge of the BOP leave administration program
  • Ability to communicate effectively; with a diverse inmate population well as technically and informally with peers, supervisory, and executive staff both verbally and via memorandum, incident report, and other official documentation
  • Social Perceptiveness
  • Public Relations
  • Judgment and Decision Making
  • Operation and Control Identifying narcotics and narcotic paraphernalia
  • Aware of group or individual tensions Alert to predictable behavior and sensitive to signs of trouble
  • Ability to research, comprehend and apply personnel policies and procedures

Job related training

  • Qualified on various weapons and weapons systems
  • Defensive Tactics
  • Riot and Crowd Control
  • Chemical Munitions
  • Taser Certification
  • Special Operations Tactical Squad
  • Mental Health Certification
  • Time keeper
  • Disturbance control team member
  • Knowledge of BOP web roster program

Availability

Permanent, Full-time

Timeline

Correctional Treatment Specialist - Case Manager

FCI Edgefield
10.2023 - Current

Senior Officer Specialist

FCI Edgefield
04.2020 - 10.2023

Correction Officer

Augusta State Medical Prison
06.2018 - 04.2020

Human Resources

Holiday Inn Express Hotel
01.2016 - 06.2018

Technical or occupational certificate - Criminal Justice

Augusta Technical College

Bachelor of Science - Criminal Justice

University of Phoenix

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Markeis Smith