Markeisha Johnson
Belleville,IL
Summary
Adept at precision haircutting and fostering client relationships, I excelled at Champions Barber College by significantly enhancing customer retention through exceptional service and skillful consultations. My proactive approach and verbal communication strength have consistently improved team efficiency and client satisfaction across roles, including as a cashier at Dollar General, where accuracy and customer service were paramount.
Professional grooming specialist with significant experience in delivering high-quality haircuts, shaves, and styling services. Strong focus on team collaboration and adapting to client needs. Skilled in modern and classic barbering techniques, maintaining sanitation standards, and providing exceptional customer service. Dependable and results-driven with passion for enhancing client satisfaction and fostering welcoming atmosphere.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barber
Champions Barber College
06.2024 - 11.2024
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
Cashier
Dollar Genrral
Belleville, IL
08.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Packer
Amazon
East Saint Louis, IL
10.2023 - 12.2023
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Improved team collaboration through effective communication and coordination with coworkers.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
Assisant Teacher
Delta Daycare
East Saint Louis,IL
05.2023 - 09.2023
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Cashier
Diary Queen
Dupo, IL
07.2020 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
N/A -
Cahokia High School
East Saint Louis, ILSkills
- Customer safety
- Verbal communication strength
- Advanced communication skills
- Highly motivated self-starter
- Cleaning and sanitation
- Client consultation
- Strong leader
- Precision haircutting
- Hot towel treatments
- Professional manner
- Clippers usage
- Opening and closing procedures
- Razor cutting expert
- Fade mastery
- Hair maintenance expert
- Facial hair design
- Accurate money handling
- Networking expertise
Certification
Informational technology
Timeline
Barber
Champions Barber College
06.2024 - 11.2024
Packer
Amazon
10.2023 - 12.2023
Cashier
Dollar Genrral
08.2023 - 09.2023
Assisant Teacher
Delta Daycare
05.2023 - 09.2023
Cashier
Diary Queen
07.2020 - 01.2021
N/A -
Cahokia High School