Markeisha Mcbride
Jacksonville
Summary
Led initiatives to resolve conflicts and streamline organizational processes. Managed cash transactions with precision and elevated customer service standards. Fostered a welcoming environment, utilizing years of retail expertise and as well as supervisory experience to drive team performance. Enhanced team productivity by proactively undertaking extra responsibilities and ensuring proficiency in all tasks. Strategically aimed to transform business operations by maximizing customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cashier Food Prep
Zaxbys
Tallahassee, FL
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency
- Maintained clean and organized appearance for all restaurant areas to attract and retain customers
- Learned to work cash drawer and prep food in order to provide skilled backup for diverse roles
Cook Helper
Famu Catering
Tallahassee, FL
- Pierced, smelled and tasted food to check for doneness and quality
- Operated dishwashing equipment and distributed and stored clean pots, dishes and utensils
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes
Sales Representative
Xfinity Comcast
Jacksonville, FL
02.2025 - Current
- Developed strong product knowledge to effectively address customer inquiries and concerns.
- Executed daily sales strategies to meet individual and team targets consistently.
- Built relationships with clients, enhancing customer loyalty through exceptional service.
- Collaborated with marketing teams to promote products during special events and campaigns.
Delivery Driver
Lyft And Uber
Jacksonville, FL
02.2020 - 2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Fostered positive working relationships with regular customers.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Worked overnight shifts during peak periods to meet coverage needs.
Cap 1 Supervisor
Walmart
Tallahassee, Florida
03.2019 - 2024
- Collaborated with Grocery department on operational support tasks to model importance of group goals
- Determined and recommended methods to address improvement opportunities
- Developed strategy and managed market communications that drove product demand
- Investigated and resolved customer complaints through Actions to customer satisfaction
- Worked with Grocery DM to fix any opportunities , in order improve operations and provide exceptional customer service
- Possessed expert knowledge of competitive and third party products and translated knowledge into business strategy
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
- Supervised and led employees to high performance levels in cross-functional matrix management structure
- Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
Cashier
Publix Supermarket
Jacksonville, FL
06.2013 - 02.2019
- Checked prices for customers and processed items sold by scanning barcodes
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Cashier
Chic Fil A
Fort myers, Fl
08.2015 - 12.2015
- Checked completed orders for accuracy and bagged meals for easy carrying
- Promoted customer loyalty by efficiently handling food and service complaints
Education
AA Degree - Pre - Nursing
Florida Gulf Coast University
Fort Myers, FL05.2016
Diploma - undefined
Jean Ribault High School
Jacksonville, FL05.2013
Skills
- Managed inventory stocking and replenishment processes to ensure product availability
- Cultivated customer-centric strategies to enhance service delivery
- Executed tasks with exceptional precision and efficiency
- Optimized scheduling and prioritization to enhance productivity
- Executed strategic decision-making processes to enhance operational efficiency
- Maintained valid driver's license to ensure compliance with transportation regulations
- Managed prioritization of tasks to enhance workflow efficiency
- Demonstrated unwavering commitment to achieving high-quality results in all tasks
- Oversaw dynamic prioritization of tasks to enhance workflow efficiency
- Assisted in managing multiple tasks simultaneously to support team objectives Collaborated with colleagues to prioritize workload and meet deadlines Contributed to project completion by maintaining focus on key deliverables
- Directed team leadership initiatives to enhance collaboration and productivity
- Assisted in developing training materials for new employees Supported onboarding processes to enhance employee integration Facilitated training sessions to improve team skills
- Applied analytical reasoning to evaluate complex problems and develop effective solutions
- Executed food preparation processes to ensure timely service delivery
- Oversaw team operations and strategic initiatives to enhance productivity
- Executed order picking and processing operations to ensure timely fulfillment
- Assisted in GPS navigation and route planning for efficient travel Supported team members in optimizing travel routes to reduce delays Contributed to the development of user-friendly navigation tools
- Cultivated effective interpersonal communication skills to enhance team collaboration
- Leveraged extensive sales expertise to drive revenue growth and enhance client relationships
- Assisted teams in understanding product features and service offerings Supported customer inquiries regarding product specifications and service details Helped maintain up-to-date knowledge of product and service changes
- Assisted in creating engaging sales presentations to support team objectives Collaborated with team members to ensure presentation materials met client needs Contributed to the development of visual aids to enhance presentation effectiveness
- Formulated comprehensive sales strategies to drive revenue growth
- Executed advanced analytical techniques to resolve intricate challenges
- Management
Certification
Licensed driver
Personal Information
Driving License: Valid Drivers License
Accomplishments
- Trained and mentored 15 employees.
- Completed manager training program.
- Promoted to sales lead after only a year for exceptional performance.
Timeline
Sales Representative
Xfinity Comcast
02.2025 - Current
Delivery Driver
Lyft And Uber
02.2020 - 2024
Cap 1 Supervisor
Walmart
03.2019 - 2024
Cashier
Chic Fil A
08.2015 - 12.2015
Cashier
Publix Supermarket
06.2013 - 02.2019
Cashier Food Prep
Zaxbys
Cook Helper
Famu Catering
AA Degree - Pre - Nursing
Florida Gulf Coast University
Diploma - undefined
Jean Ribault High School