Markeith Bishop
Memphis ,TN
Summary
To produce a highly profitable retail operation, a productive and safe work environment for employees, and unforgettable shopping experiences for customers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Receiving Supervisor
Burlington Coat Factory
08.2023 - Current
- Maintain a neat and clean receiving area to perform daily duties
- Supervise receiving associates to ensure the back of house standards and execution strategies are met consistently
- Assist in interview, selection, orientation and training of associates
- Effectively manage truck damages to reduce shortage
- Effectively plans and manages truck procedures to meet CPH goal.
Assistant Store Manager
TJ Maxx
10.2019 - 11.2022
- Managed daily activities of the sales floor
- (Womens, Mens, and Kids)
- Coordinate and supervise loss prevention and operational programs
- Create plans to increase store sales
- Hire, train, and supervise store associates according to company standards
- Manage daily operations of the sales floor, backroom, front end, and cash office
- Train & develop direct reports to meet company merchandising SOPs
- (merchandising coordinators)
Store Manager
The Children's Place
10.2018 - 10.2019
- Drive results by recruiting and developing high performing teams using resources to retain top performances
- Manage scheduling to maximize staffing to effectively meet the needs of the business to drive profitable sales
- Model and demonstrate exceptional customer service behaviors while on the sales floor
- Manage company standards of merchandise presentation and signage
- Plan and execute floor sets in an efficient manner while maintaining company standards
Assistant Store Manager
DSW Designer Shoe Warehouse
10.2017 - 10.2018
- Drive associate engagement & implementation of financial plans to maintain/exceed KPI performance for largest volume store in TN district (TN, KY, AR)
- Review and communicate business & inventory reports to District Manager & Store Manager
- Plans, leads, and directs associates in company Best Practices; #Prepped (shipment), merchandising placement (short-lotting & sales floor snake), Unit Letters (markdowns), and visual presentation (signage, focal walls & que line)
- Assist with store recruitment efforts to find & hire store talent
- Sets new hire goals working alongside associates to train, develop, and retain talent
- Maintain a friendly and safe environment for customers and associates through store audit programs
Sr. Merchandising Manager
Gap/Old Navy
09.2015 - 10.2017
- Drive profitable sales growth by planning and executing company merchandising standards for women's department
- Flexing based off company merchandising standards for financial analysis and business needs
- Plan & oversee execution of company processes including Markdowns, Shipment, Pricing, and Marketing Placement
- Responsible for developing direct reports, creating Individual Development Plans (IDP), and building brand associate potential growth through training & stretch assignments (building the bench)
- Drive the prevention of company loss through LP awareness and store compliance audits
- Increased women's sales 2% over LY (2016), owning the #1 women's department in the district.
Service & Training Manager
Gap/Old Navy
09.2011 - 09.2015
- Effective talent selection, training, coaching, motivating and mentoring
- Administer On-Boarding process and functional training for Brand Associates
- Community leader for store 5570 organizing store's volunteer efforts and job shadowing programs with local Boys & Girls Clubs of Greater Memphis
- Drive, monitor, and record/recognize store loyalty progress (ONC, CES, and CIC).
Women's Merchandising Specialist
Gap/Old Navy
01.2009 - 09.2011
- Drive sales through proper merchandising and store presentation
- Work with ASMM to properly place merchandise according to company presentation guidelines
- Maintain upstock/backstock to ensure gross margin is maximized
- Lead shipment processes and motivate team to meet UPH requirements.
Education
General Education -
Manassas High School
05.2002
Skills
- Customer Engagement
- Driving Metrics
- Motivating
- Developing Direct Reports
- Merchandising
- Time Management
- Leading Through Change
- Merchandising 101
- Merchandising 102
- Computer Skills
- Shipping and receiving
References
- Jessica Coules, Store Manager, Burlington, jballard0301@gmail.com, (662) 871-9174
- Marshall Palmer, District Manager, Skechers, wespalmer15@gmail.com, (901) 355-7691
- Felicia Hill, Store Manager, Burlington, feliciahill2012@gmail.com
Timeline
Receiving Supervisor
Burlington Coat Factory
08.2023 - Current
Assistant Store Manager
TJ Maxx
10.2019 - 11.2022
Store Manager
The Children's Place
10.2018 - 10.2019
Assistant Store Manager
DSW Designer Shoe Warehouse
10.2017 - 10.2018
Sr. Merchandising Manager
Gap/Old Navy
09.2015 - 10.2017
Service & Training Manager
Gap/Old Navy
09.2011 - 09.2015
Women's Merchandising Specialist
Gap/Old Navy
01.2009 - 09.2011
General Education -
Manassas High School