Summary
Overview
Work History
Education
Skills
Timeline
Generic

Markeith Jordan

Houston,TX

Summary

Dedicated manager/carrier professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering two years of carrier experience on high-volume routes. Reliable carrier offering proven success managing detailed routes and building rapport with postal customers. Sharply skilled handling delivery issues, record keeping and working rotating schedules. Superior track record of accurate and timely deliveries demonstrated through two years of industry performance. Pragmatic Mail Carrier offering two years of delivery to commercial and residential customers. Reliable and considerate to resolve address discrepancies and increase accuracy. Strong management of heavy packages and delivery in inclement weather conditions.

Overview

8
8
years of professional experience

Work History

Carrier

Federal Express
Houston, TX
12.2019 - Current
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Planned and cased mail in sequence of delivery for designated route.
  • Operated vehicles and equipment to transport packages and mail pieces.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Distributed mail on foot to residences and businesses, delivering to approximately 200 customers per shift

Assistant Manager/Account Representative

Rent A Tire
Houston, TX
07.2015 - 12.2019
  • Processed client payments and updated accounts.
  • Analyzed accounts for delinquencies and other ongoing issues.
  • Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns or challenges.
  • Contacted customers to assess satisfaction and current needs.
  • Managed over 300 accounts and product installations to increase sales volume.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.

Key Holder

Dollar General
Houston, TX
09.2013 - 06.2015
  • Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Scheduled employees, prepared bank deposits, and drafted sales reports to keep daily processes running smoothly.
  • Recruited, hired and trained over 10 new team members in month

Education

BBA - Business Administration And Management

Belhaven University
Katy, TX
08.2016

Skills

  • Analytical and Critical Thinking
  • Written Communication
  • Organization and Time Management
  • Client/Vender relations
  • Sales management
  • MS Office

Timeline

Carrier

Federal Express
12.2019 - Current

Assistant Manager/Account Representative

Rent A Tire
07.2015 - 12.2019

Key Holder

Dollar General
09.2013 - 06.2015

BBA - Business Administration And Management

Belhaven University
Markeith Jordan