Markeitha Cardwell
High Point,NC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Substitute Custodian
Guilford County School System
03.2023 - Current
- Sanitized and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans and carpets.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Kept building spaces premises clean inside and outside.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Server
Waffle House
05.2020 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Froster
Nothing Bundt Cakes
08.2018 - 12.2019
- Frost cakes, Clean surrounding area, Wash dishes, Organize cooler and walk in freezer, Complete orders for customers
Food Service Worker
LGC Hospitality Staffing
07.2016 - 01.2019
- Assist the chefs with preparing meals for an excess of 300 people
- Prepared the meal as per the menu,
- Prepared sauces, rotated food, baked, roasted and fried meats to deliver orders on time
- Kept record of food deliveries, food used, and food cost, Proficient with kitchen equipment, such as meat slicer, mixer, food processor, and deep fryer, Initiated meal preparation by chopping vegetables and preparing garnish for the chef
- Maintained kitchen including trash disposal and washing of dishes, Prepared tables and delivered dishes when instructed
Education
Culinard Certificate Program -
Virginia College
Greensboro, NC07.2016
Skills
- Customer Service
- People-oriented
- Confident
- Suggestive Selling
- Multitasking
- Heavy Lifting
- Sanitation practices
- Chemical handling
- Complaint Resolution
- Product Knowledge
- Account Updating
- Prioritization
References
Upon request
Certification
- Pastry arts and culinary arts , culinard program at Virginia College - 2016
Timeline
Substitute Custodian
Guilford County School System
03.2023 - Current
Server
Waffle House
05.2020 - 03.2023
Froster
Nothing Bundt Cakes
08.2018 - 12.2019
Food Service Worker
LGC Hospitality Staffing
07.2016 - 01.2019
Culinard Certificate Program -
Virginia College