Microsoft Excel
Markel Hawkins
Business Operations Specialist
Silver Spring,MD
Summary
Thorough Operations Specialist with track record delivering optimal results. Experienced in finding innovative ways to grow revenue and increase margins. Well-versed in managing budgets and business
needs analysis. Proven to understand customer requirements and translate into actionable project plans.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Chief Operating Officer
Double M Studios
Olney, MD
12.2020 - Current
- Established and implemented departmental policies, goals, objectives, and quarterly reviews.
- Increased profit margin to 27% by streamlining operations and reducing expenses.
- Managed and directed over 10 contractors and hires.
- Oversaw equipment installation/upkeep, supply inventory, and general maintenance.
Studio Operations Technician
WJLA-TV
Arlington, VA
12.2020 - Current
- Set up on-site & remote audio on Wheatstone Dimension 3 console.
- Quickly and effectively troubleshot problems with audio transmission (IFB, Mix- Minus).
- Send and receive ABC and CNN live sources for outbound and incoming feeds (microwave, fiber, and LiveU).
- Set up Satellite Uplink/Downlink feeds for Sinclair programming.
News Production Assistant
WJLA-TV
Arlington, VA
08.2019 - 11.2019
- Set up, operated, and maintained production equipment including teleprompter, lavalier microphones, and graphics computer.
- Troubleshoot and fix technical issues during live broadcasts.
Intern
WJLA-TV
Arlington, VA
06.2019 - 07.2019
- Assisted with the building, installation, & repair of electronic systems.
- Worked closely with Broadcast Operations and provided daily technical support.
Audio/Visual Technician
American University, Katzen Arts Center
Washington, D.C.
08.2018 - 04.2019
- Integrated audio/video control systems in correspondence with existing IT systems.
- Diagnosed and corrected multi-media system issues.
- Installed room acoustics, computer graphic, projection, & video transmission.
Live Sound Engineer
Gypsy Sally’s
Washington, D.C.
01.2018 - 05.2018
- Ran monitor mixes for weekly shows.
- Managed audio equipment.
- Operated both Analog & Digital consoles (Soundcraft Si Impact + Yamaha MG16).
Education
Bachelor of Arts - Audio Production
American University
Washington, DC 08.2017 - 05.2019
Skills
Operations Analysis
Problem-Solving
Business Administration
Cost Savings and Reduction
Affiliations
- Certified Broadcast Technologist (CBT)
- SBE Institute of Electrical and Electronics Engineers (IEEE)
- National Association of Broadcasters (Technology Apprenticeship Program)
Software
SQL/Postgres/MySQL
Timeline
Chief Operating Officer
Double M Studios
12.2020 - Current
Studio Operations Technician
WJLA-TV
12.2020 - Current
News Production Assistant
WJLA-TV
08.2019 - 11.2019
Intern
WJLA-TV
06.2019 - 07.2019
Audio/Visual Technician
American University, Katzen Arts Center
08.2018 - 04.2019
Live Sound Engineer
Gypsy Sally’s
01.2018 - 05.2018
Bachelor of Arts - Audio Production
American University
08.2017 - 05.2019