Markell Grimes
The Bronx,NY
Summary
Experienced with team management and leadership. Utilizes effective communication to guide teams. Track record of implementing strategies that enhance team performance and productivity.
Overview
3
3
years of professional experience
Work History
Dunkin Donuts Team Leader
US Army Installation - Bavaria, Germany
01.2024 - 01.2025
- Supervised daily operations, managed employee schedules, and led a team to meet daily sales and service goals.
- Trained new team members in customer service, food safety protocols, and store operations.
- Managed inventory and stocking of supplies, ensuring accurate ordering and availability of products.
- Provided exceptional customer service in a fast-paced environment, addressing concerns and maintaining satisfaction.
- Conducted daily cash reconciliations and prepared bank deposits, maintaining 100% financial accuracy.
- Led, trained, and mentored a team of [X] employees, resulting in improved staff retention and enhanced performance.
- Enforced adherence to health, safety, and sanitation regulations to maintain a 100% compliance rate.
- Supervisor: Shawn Brown (+49 1522 988 0680)
Administrative Assistant (Clerk)
US Army Installation - Bavaria, Germany
01.2022 - 01.2024
- Managed and organized sensitive children’s files, maintaining confidentiality and data accuracy.
- Maintained inventory of office supplies and placed timely orders to support uninterrupted operations.
- Supported day-to-day administrative tasks including data entry, front desk reception, and parent communications.
- Assisted in the preparation of reports, presentations, and spreadsheets using Microsoft Office Suite tools (Word, Excel, PowerPoint).
- Developed and maintained filing systems, both electronic and physical, to optimize document retrieval and compliance.
- Served as the primary point of contact between management, staff, and external clients, ensuring efficient information flow.
- Supervisor: Flora Gjoleka (+49 1525 689 2330)
Education
High School Graduate -
DODEA- Bavaria, Germany
01.2023
High School Graduate -
Santa Teresa, New Mexico
Santa Teresa, New Mexico04-2024
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- People management
- Staff training
- Work Planning and Prioritization
- Coaching and mentoring
- Performance improvement
- Work planning
- Quality improvement
- Reliability
Timeline
Dunkin Donuts Team Leader
US Army Installation - Bavaria, Germany
01.2024 - 01.2025
Administrative Assistant (Clerk)
US Army Installation - Bavaria, Germany
01.2022 - 01.2024
High School Graduate -
DODEA- Bavaria, Germany
High School Graduate -
Santa Teresa, New Mexico
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