Markell Moore
Milwaukee,WI
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
4
4
years of professional experience
Work History
Security Officer
Fiserv
Milwaukee, WI
03.2023 - 10.2024
- Responded to alarms and conducted investigations as required.
- Checked for safety hazards and took corrective action when necessary.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Assisted with crowd control during large events held at the facility.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Confirmed visitor identification prior to granting entry into the building.
Cashier Team Lead
McDonald's
Brown Deer, WI
04.2021 - 01.2023
- Ensured that all safety protocols were followed at all times.
- Utilized problem solving skills to resolve conflicts between customers and employees.
- Responded to customer inquiries and complaints in a professional manner.
- Supervised staff during shift changes and ensured transition went smoothly.
- Monitored employee performance and provided feedback on areas for improvement.
- Managed store operations during absence of Store Manager or Assistant Manager.
Education
High School Diploma -
Nova
Milwaukee, WI05-2024
Skills
- CCTV Monitoring
- Identification verification
- Staff Management
- CCTV Surveillance
- Emergency Management
- Arrest procedures
Accomplishments
community service for diver's ed helping out the school intership
Timeline
Security Officer
Fiserv
03.2023 - 10.2024
Cashier Team Lead
McDonald's
04.2021 - 01.2023
High School Diploma -
Nova