Markell Raines
Franklin,TN
Summary
Healthcare administrative professional with 5+ years supporting hospital operations and clinical teams. Holds an MBA and B.S. in Healthcare Management. Experienced in EMR systems (Cerner), workflow optimization, and cross-functional coordination. Passionate about improving care delivery through operational efficiency and strategic planning.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
Ascension Saint Thomas
01.2021 - Current
- Compile and organize medical charts, reports, and correspondence using Cerner EMR, ensuring accurate and up-to-date documentation.
- Utilize Microsoft Excel, Word, and PowerPoint daily to develop audit reports, coordinate meetings, and present operational insights.
- Streamline patient admissions and discharges through Teletracking software, improving patient flow and increasing departmental efficiency.
- Implement and manage a new filing system for medical audits, enhancing data retrieval speed and accuracy for compliance and reporting purposes.
Unit Clerk
Ascension Saint Thomas
01.2020 - 12.2020
- Oversaw inventory control and supply chain coordination to maintain optimal stock levels, supporting operational continuity and cost efficiency.
- Acted as the first point of contact for high-volume communications, delivering accurate information and providing cross-departmental support to streamline workflows.
- Proactively identified and resolved supply chain disruptions, minimizing operational downtime and ensuring consistent support to clinical services.
Resident Assistant
The Rutherford Assisted Living in Memory Care
07.2018 - 10.2019
- Delivered personalized, high-quality support to residents, demonstrating strong client service skills and attention to detail.
- Coordinated daily care routines and schedules, improving time management and workflow efficiency within the care team.
- Maintained accurate and confidential documentation on resident care and activities, ensuring compliance with regulatory standards and internal policies.
- Communicated effectively with families, healthcare providers, and team members, facilitating timely updates and informed decision-making.
Education
MBA - Business Administration
Western Governors University
Salt Lake City, Utah05.2025
Bachelor of Science - Healthcare Management
Western Governors University
Salt Lake City, Utah04.2022
Skills
- Data Entry
- Accounts Receivable
- Audit Coordination
- Microsoft Office
- Strategic Planning
- Process Improvement
- Project Management
- Data Analysis
- Conflict Resolution
- Quality Assurance
Certification
- American Heart Association | 2023
- Basic Life Support for Healthcare Providers (BLS)
Timeline
Administrative Coordinator
Ascension Saint Thomas
01.2021 - Current
Unit Clerk
Ascension Saint Thomas
01.2020 - 12.2020
Resident Assistant
The Rutherford Assisted Living in Memory Care
07.2018 - 10.2019
Bachelor of Science - Healthcare Management
Western Governors University
MBA - Business Administration
Western Governors University
Similar Profiles
Kimitha Perry, SHRM-CPKimitha Perry, SHRM-CP
Director, Human Resources at Ascension Saint Thomas Rehab HospitalDirector, Human Resources at Ascension Saint Thomas Rehab Hospital
Samantha CarmichaelSamantha Carmichael
Nurse Manager, AST Three Rivers Hosptial at Ascension Saint ThomasNurse Manager, AST Three Rivers Hosptial at Ascension Saint Thomas
Himani S SinghHimani S Singh
Office Operations Assistant at Ascension Saint Thomas HeartOffice Operations Assistant at Ascension Saint Thomas Heart
Angela RiversAngela Rivers
7th Grade Mathematics Teacher at Franklin Special School District7th Grade Mathematics Teacher at Franklin Special School District
Kelley HayesKelley Hayes
Academic Interventionist at Roberts Academy and Dyslexia Center at VanderbiltAcademic Interventionist at Roberts Academy and Dyslexia Center at Vanderbilt