Markella Sando
Eldersburg,MD
Summary
Dedicated and detail-oriented Administrative Assistant with a proven track record in scheduling and administrative coordination. Adept at compiling reports, creating presentations, and ensuring efficient office operations. Experienced in managing schedules, processing payments, and providing excellent customer service. Seeking remote work opportunities to contribute organizational and administrative skills in a virtual environment.
Overview
6
6
years of professional experience
Work History
Facilities Administrative Assistant
Lutheran Village at Millers Grant
Ellicott City, Maryland
04.2022 - Current
- Compile reports detailing facility usage statistics for senior management review
- Create presentations using Microsoft Office applications, including Word, Excel, and PowerPoint
- Process invoices and verify purchase orders to ensure accurate payments
- Create work orders to schedule and submit to Facilities maintenance staff.
Scheduling and Administrative Coordinator
M Quality, LLC
Sykesville, Maryland
05.2021 - 04.2022
- Hybrid Position
- Perform accurate data entry tasks with attention to detail
- Develop and maintain filing systems for electronic and paper documents
- Compile information into spreadsheets for analysis purposes
- Demonstrate strong proficiency in Microsoft Office Suite.
Medical Receptionist
Anne Arundel Dermatology
Westminster, Maryland
06.2020 - 05.2021
- Manage patient check-ins, verify insurance coverage, collect payments, and update accounts
- Answer phones promptly, screen calls, and take messages or forward to appropriate staff
- Process payment transactions for cash, checks, credit, and debit cards.
Front Desk Administrator
Liberty Pediatrics
Eldersburg, Maryland
03.2019 - 06.2020
- Organize front desk area for cleanliness and orderliness
- Resolve customer complaints in a timely manner
- Manage multiple tasks simultaneously while maintaining accuracy
- Process payments for services rendered using cash registers or other approved methods.
Administrative Assistant/Customer Service Mid
Atlantic Medical Supply
Reisterstown, Maryland
06.2018 - 03.2019
- Answer calls professionally according to established protocols
- Utilize problem-solving skills to resolve complex customer issues
- Develop effective communication skills through daily interactions with customers
- Administrative duties for President of company.
Education
Associates Degree - undefined
Essex Community College
Skills
- Data Entry and Analysis
- Customer Service
- Scheduling and Coordination
- Problem Solving
- Organizational Skills
- Microsoft Office Suite, Experience in Word, Excel, PowerPoint, Adobe
Timeline
Facilities Administrative Assistant
Lutheran Village at Millers Grant
04.2022 - Current
Scheduling and Administrative Coordinator
M Quality, LLC
05.2021 - 04.2022
Medical Receptionist
Anne Arundel Dermatology
06.2020 - 05.2021
Front Desk Administrator
Liberty Pediatrics
03.2019 - 06.2020
Administrative Assistant/Customer Service Mid
Atlantic Medical Supply
06.2018 - 03.2019
Associates Degree - undefined
Essex Community College
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