MARKENSLAY LOUIS JEAN
Orlando,United States
Overview
6
6
years of professional experience
Work History
Culinary Specialist, Manager, Trainer
United States Army
12.2021 - Current
- Manage kitchen operations to ensure a 99% efficiency while adhering to food safety standards.
- Coordinate food ordering and inventory management to optimize supply count by 40%.
- Coordinate with logistic teams for food transportation and storage while managing 10,000 dollars worth of rations and equipment.
- Increase overall team productivity by identifying skills gaps and providing targeted coaching sessions.
Sales Specialist, Trainer
Home Depot
01.2021 - 12.2021
- Improved store efficiency by 12% through process improvement and inventory management initiative
- Up-soled and cross-sold products at a rate of 18% above company average, driving additional revenue
- Demonstrated a 45% reduction in customer complaints through effective issue resolution and empathy
- Processed transactions with an accurate rate of 98%, minimizing errors and maximizing efficiency.
Culinary Lead, Trainer
Chipotle
07.2020 - 12.2020
- Managed inventory, finances and scheduling of team
- Provided exceptional customer service to ensure a positive dining experience in a fast-paced environment
- Maintained a clean and organized work area, ensuring inventory was stocked and equipment functioned properly.
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 70%.
Culinary Specialist
Sea World
04.2019 - 08.2019
- Increased order processing speed by 20% through spearheading the implementation of a new menu system
- Maintained accurate inventory levels and minimized waste by 10% through implementing portion control measures
- Provided exceptional service to park visitors at a high-volume food service concession stand, consistently achieving a 95% guest satisfaction rating
- Processed customer transactions accurately and efficiently, adhering to strict cash control procedures.
Culinary Lead, Trainer
McDonald's Restaurant
06.2018 - 08.2018
- Leveraged proficiency in point-of-sale systems to ensure order accuracy and expedite customer transactions
- Delivered exceptional service to a high volume of patrons, fostering a positive and welcoming dining atmosphere
- Collaborated effectively with team members to prioritize tasks and optimize operational efficiency during peak service periods.
- Trained and mentored 65% of new personnel hired to fulfill various roles.
Education
Bachelor of Science - Kinesiology
University of Central Florida
Orlando, FL05.2028
Associates in Arts, General Studies (61 credits) -
Seminole State College
Altimonte, FL12.2023
Distributed Leader
Fort Bliss, TX11.2023
Food Service Production And Operations
Fort Lee05.2020
Food Safety And Sanitation
Fort Lee, VA05.2020
Introduction To Kitchen Fundamentals
Fort Lee, VA05.2020
Culinary Arts, Advanced Individual Training
Fort Lee, VA05.2020
Basic Leadership Training
Fort Jackson, SC03.2020
First Aid And CPR
Fort Jackson, SC03.2020
Skills
Culinary technique proficiency
- Creative problem solving
- Active listening
- Record keeping
- Food Safety and Sanitations
- Relationship building
- Flexibility
- Budgeting
- Menu planning and cost control
- Team management
- Leadership
- Adaptability
- Attention to detail
- Strategic leadership
Header
United States Culinary Specialist with over 6 years of experience. Bringing expertise to the menu planning, food preparations, and presentation. Delivered high-quality, nutritious meals for a diverse audience. Proven track record in team management, training and mentoring. While striving to expand further education in the holistic health and fitness field with the goal of attaining a Doctorates in Occupational Therapy.
Extracurricular Activities
Volunteered with Mentorship of My Brothers Keeper located at Eccleston Elementary school in Orlando, FL with over 100 Hours. I play double bass in the Orchestra and I am an avid weightlifter, Health and nutritionist enthusiasts.
Languages
Haitian, Creole
Native or Bilingual
Timeline
Culinary Specialist, Manager, Trainer
United States Army
12.2021 - Current
Sales Specialist, Trainer
Home Depot
01.2021 - 12.2021
Culinary Lead, Trainer
Chipotle
07.2020 - 12.2020
Culinary Specialist
Sea World
04.2019 - 08.2019
Culinary Lead, Trainer
McDonald's Restaurant
06.2018 - 08.2018
Bachelor of Science - Kinesiology
University of Central Florida
Associates in Arts, General Studies (61 credits) -
Seminole State College
Distributed Leader
Food Service Production And Operations
Food Safety And Sanitation
Introduction To Kitchen Fundamentals
Culinary Arts, Advanced Individual Training
Basic Leadership Training
First Aid And CPR