Markese Ware
Springdale,AR
Summary
Entry level youth care worker who offers a solid knowledge base of early childhood development and excellent leadership skills. Ambitious student with excellent research, time management and problem solving skills.
Overview
14
14
years of professional experience
Work History
Garden Center Sales Associate
Walmart SuperCenter
5501 South Olive St. PineBluff, Ar. 71603
04.2012 - 06.2013
- Politely assisted customers in person and via telephone.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Assisted customers with food selection, inquiries and order customization requests.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Maintained cleanliness and presentation of stock room and production floor.
- Directed calls to appropriate individuals and departments.
- Routinely answered customer questions regarding merchandise and pricing.
- Designed displays to make the store experience interactive, engaging and reassuring.
- Asked open-ended questions to assess customer needs.
Produce Stocker
Walmart (Neighborhood Market)
3553 East Robinson Ave. Sprindale, Ar. 72764
08.2013 - 10.2013
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Weighed and labeled products.
- Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
- Monitored temperature of cases, shelves and storage areas and reported failures to the manager.
- Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
- Trimmed, rotated, culled, crisped and watered produce to maintain freshness and attractiveness.
- Received, inspected and logged all products for accuracy of shipment, temperature and quality.
Youth Care Worker
Piney Ridge Center
4253 North Crossover Rd. Fayetteville, Ar.72703
10.2013 - Current
- Consistently provided professional, friendly and engaging service.
- Allowed for ample outdoor discovery time each day.
- Assisted and supervised [10] children through the entire school day.
- Established daily routines that were easy for the children to follow.
- Used classroom observations to create written assessments of student performance.
- Supervised students and enforced discipline during all Head Start activities.
- Addressed behavioral and learning issues with parents and daycare management.
- Monitored students' educational progress with individual charts and files.
Education
High School Diploma - Physical Education
Forrest City Highschool
2009
Business Marketing
University of Arkansas Pine Bluff
Early Childhood Development
University Of Arkansas (UofA)
Current
Skills
- Adaptable learner
- Quality-focused
- Proficiency in sales
- Leadership abilities
- Honest employee
- Excellent communication skills
- Goal-oriented
- Self-sufficient
- Positive
- Cheerful
- People-oriented
- Reliable
- Cooperative
Accomplishments
- Customer Relations: -
Greeted and assisted customers.Answered phones and responded to customer inquiries.
Process Improvement: -
Documented process to train new assistants. - Acted as shift leader while manager was on maternity leave.
- Customer Service
- Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
- Handled guest complaints, maintaining a positive dining experience for all rest.
- Monetary Transactions -
Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Timeline
Youth Care Worker
Piney Ridge Center
10.2013 - Current
Produce Stocker
Walmart (Neighborhood Market)
08.2013 - 10.2013
Garden Center Sales Associate
Walmart SuperCenter
04.2012 - 06.2013
High School Diploma - Physical Education
Forrest City Highschool
Business Marketing
University of Arkansas Pine Bluff
Early Childhood Development
University Of Arkansas (UofA)