Markesha Hinton

Amazon

• Consolidated inventory by 50% that led to improvement in supply chain performance while reducing cost.
• Mentor junior team members on best practices in inventory management while fostering a positive work culture that promoted teamwork and collaboration among staff members.
• Resolve discrepancies between physical counts and electronic records through investigation and reconciliation efforts.
• Maintained a high level of confidentiality when handling sensitive information, protecting both company reputation and client privacy.

Cunningham Community Center

• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Mentored young girls in a group setting and on an individual basis to learn specific skills.
• Assisted with coordination and administration of complete dance program.
• Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.

PFS Web

• Supervised and directed 50+ warehouse associates in the completion of warehouse activities and customer service tasks.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Target

• Identified opportunities for process improvements through root cause analysis of recurring issues, leading to reduced errors in inventory handling procedures.
• Conducted research to address shipping errors and packaging mistakes.
• Led a successful physical inventory count, ensuring accurate reporting of on-hand quantities and valuation.
• Collaborated with 10 team members to ensure timely completion of daily tasks, increasing overall productivity.

• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Assisted in training a team of 5 members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.