Markeshia Jessup
Dallas,TX
Summary
Detail-oriented professional with hands-on experience in customer service and logistics. Consistently managed shipment processing and inventory records, ensuring compliance with safety standards. Seeking to leverage organized communication skills in a remote clerk position.
Overview
1
1
Certification
Work History
CDL Truck Driver
Safety First CDL Academy
Duncanville, Texas
2025 - 2025
- Performed pre-trip and post-trip vehicle inspections to ensure safety compliance and vehicle readiness.
- Adhered to federal and state transportation regulations consistently.
- Exercised safe driving by adhering to road rules, navigating unfamiliar areas cautiously, and maintaining vehicle control.
- Conducted thorough vehicle inspections and executed minor repairs to maintain truck functionality and reliability.
Shipping Clerk
General Mills
ARLINGTON, TX
2023 - 2024
- Processed incoming and outgoing shipments for food products efficiently.
- Maintained accurate inventory records using warehouse management software.
- Coordinated with carriers to schedule timely pickups and deliveries.
- Inspected shipments for quality and compliance with safety standards.
- Monitored stock levels and initiated reorders for packaging materials as needed.
- Obtained required documentation to process shipments and support movement.
Delivery Driver
Pro drivers staffing
Forest Hill, US
2020 - 2023
- Delivered packages and goods to customers in a timely and efficient manner
- Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
- Ensured the safe handling
Field Operator
B&B WATERWELL PUMP SERVICES INC
Pittsburg, Texas
2020 - 2024
- Operated water well pumps to ensure efficient performance and functionality.
- Maintained equipment by performing routine inspections and necessary repairs.
- Trained new staff on equipment operation and safety procedures.
- Ensured that all safety protocols were followed during each shift.
- Operated and maintained heavy equipment to ensure efficient operations onsite.
- Maintained accurate records of activities performed on a daily basis.
Lead Call Center Representative
U-Haul
Los Angeles, US
2017 - 2018
- Supervised a team of call center agents, providing guidance and support to ensure high-quality customer service
- Implemented call center strategies to enhance customer service and team efficiency
- Tracked and assessed call center metrics to evaluate team performance. and performance indicators to identify areas for improvement and implement corrective actions
- Developed and delivered training programs for new hires, streamlining onboarding process to reduce ramp-up time
Mail Processing Clerk
TELLWORKS COMMUNICATION
Arlington, US
2017 - 2018
- Maintained cleanliness and organization in the mail processing area to optimize workflow efficiency
- Troubleshot minor issues with mail processing equipment or escalated problems to maintenance technicians for resolution
- Adhered to strict security protocols when handling sensitive or confidential documents during the sorting process
Dump Truck Driver
BUBBA & SONS TRUCKING
PITTSBURG, TX
2014 - 2017
- Operated dump truck to transport materials to construction sites.
- Adhered to all safety regulations while driving in various weather conditions.
- Maintained accurate logs of hours worked and materials transported.
Education
Diploma -
Pittsburg High School
Pittsburg, TX06-2013
Certification
- CLASS A Driver's License
- Forklift Certification
- CPR Certification
Timeline
CDL Truck Driver
Safety First CDL Academy
2025 - 2025
Shipping Clerk
General Mills
2023 - 2024
Delivery Driver
Pro drivers staffing
2020 - 2023
Field Operator
B&B WATERWELL PUMP SERVICES INC
2020 - 2024
Lead Call Center Representative
U-Haul
2017 - 2018
Mail Processing Clerk
TELLWORKS COMMUNICATION
2017 - 2018
Dump Truck Driver
BUBBA & SONS TRUCKING
2014 - 2017
Diploma -
Pittsburg High School