MARKESIAH JACKSON
Mount Juliet,TN
Summary
Versatile professional with several years of experience working with company contacts to secure qualified staff. Well-versed in business operations, administrative management requirements and relationship-building strategies. Motivated team player possessing outstanding multitasking and communication abilities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior HR Recruiter/Second Chance Coordinator
Department of Human Resources
Nashville, TN
08.2021 - Current
- Collaborated with team to improve existing programs while devising novel approaches for finding top talent, enhancing recruiting processes, and optimizing divisional structure.
- Leveraged various channels including social media, referrals, LinkedIn, Circa, and additional recruiting platforms to effectively market job openings and job fairs in alignment with the organization's requirements.
- Led job scope meeting with hiring team to assess position specifications and presented recommendations on search approaches or candidate criteria.
- Conducted assessments on candidate qualifications in comparison to position requirements, making informed decisions on prospective candidates for the recruitment process.
- Collaborated with various stakeholders including colleges, non-profit organizations, and community partners to foster connections beyond the state government.
- Train agencies on the current processes and the implementation of new procedures and the applicant tracking system, Edison.
- Worked with leaders of the Department of Human Resources to improve processes and strengthen branding.
- Developing and leading job fairs statewide and surrounding areas (virtually and in-person) through recruiting platforms (e.g. Brazen, Teams) and in community.
- Motivated, trained and coached teams to achieve assigned goals and objectives.
- Provide support as a backup to the HR Program Manager and team members.
- Serving on committees (e.g. Employee Branding, DOHR’s Diversity and Equity, (Lead) Second Chance Advisory Committee)
- Coordinated efforts for the successful implementation of the DOHR Second Chance Program.
- Conduct community presentations, both internally and externally, to boost awareness and foster relationships for the Second Chance Program and State Government employment opportunities.
- Successfully led the complete recruiting lifecycle for Second Chance applicants, encompassing strategic sourcing/referral initiatives, thorough screening procedures, comprehensive interviews and final selection.
- Facilitated the onboarding process and provided orientation for new contractors.
- Train, coach, and guide a team of five contractors (HR Analysts) in the core principles of recruiting, while offering support to both recruiters and leadership.
- Collaborated with individuals involved in the justice system to assist them in securing meaningful employment.
- Formulated strategies with community partners to reduce recidivism impact.
- Act as the Program Coordinator for the Second Chance Employment initiative and chair the enterprise's Second Chance Advisory Committee.
- Engaging in Second Chance informational sessions, events, and job openings, such as Lunch and Learn seminars, community organization meetings, individual consultations with state agencies, and job fairs, is a valuable activity.
HR Recruiter - Associate
Department of Human Resources
Nashville, TN
12.2019 - 08.2021
- Reviewed resumes and applications to determine which candidates met the position criteria.
- Collaborated with department managers, identifying recruitment needs.
- Explained job duties, compensation and benefits to potential candidates.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Established effective relationships with the general public, administration, departments, and outside agencies in order to interpret policy/procedure and share information about Department of Human Resources and State of Tennessee regulations.
- Communicated divisions' policies and procedures to agency representatives and co-workers, facilitating division operations.
- Developed standard operating procedures and conducted training sessions.
- Maintained a high level of precision in processing daily transactions for assigned agencies according to DoHR policies and procedures as well as state laws.
- Communicates with agency representatives regarding corrective procedures/actions towards day-to-day issues or concerns.
- Created and maintained positive relationships with hiring managers.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Conducted interactive workshops on Conflict Resolution, Agility, and Emotional Intelligence for the STEM Program undergraduates at Tennessee State University (TSU) and for the Bloom Cohort at Thistle Farms.
Human Resource Program Consultant
Department of Human Resources
Nashville, TN
07.2015 - 12.2019
- Liaised with various stakeholders such as the general public, administration, departments, and outside agencies to effectively communicate policies/procedures and information relating to Department of Human Resources and State of Tennessee regulations.
- Facilitates understanding of divisions' policies and procedures among agency representatives and co-workers, enhancing division efficiency.
- Ensured accuracy of daily transactions submitted by assigned agencies, adhering to DoHR policies, procedures, and state laws.
- Effectively handled transaction management for state agencies involving Edison, Survey Monkey, and Neogov. This encompasses the hiring process, payroll management, job performance assessments, leave and attendance tracking, FMLA administration, Board of Claims processes, assault and injury approvals, supplemental payments, job postings, Survey Monkey evaluations, and workers' compensation claims.
- Oversee agencies throughout the State of Tennessee, ensuring that all recruitment practices and hiring processes related to Edison, Survey Monkey, and other recruitment platforms are upheld. This encompasses screening candidates, giving precedence to veterans, examining and endorsing job listings, formulating job ads, circulating surveys, and responding to queries from agencies.
- Engages with agency representatives to discuss corrective procedures and actions for daily issues or concerns.
- Managed the creation and posting of job announcements in Neogov.
- Created and distributed surveys to eligible candidates.
- Evaluated applicants for minimum qualification requirement and verified education.
Human Resource Program Analyst
Department of Human Resources
Nashville, TN
03.2013 - 07.2015
- Ensured accuracy of daily transactions submitted by HR Program Tech in compliance with DoHR policies, procedures, and state laws.
- Ensured the efficient handling of Edison and Neogov-related tasks across multiple agencies in Tennessee, including payroll management, job performance evaluations, and processing leaves and attendance requests.
- Ensure the Transaction Report percentage is maintained for accuracy and adherence to deadlines.
Human Resource Program Technician
Department of Human Resources
Nashville, TN
08.2012 - 03.2013
- Ensured efficient processing of daily transactions in Neogov.
- Ensured appropriate backup was included and necessary information was verified, according to DoHR's rules and policies, for all transactions released for approval by appointed agencies.
- Enhanced efficiency in transaction handling including hiring, payroll management, job performance tracking, and attendance monitoring by streamlining Neogov systems processes across multiple agencies in Tennessee.
- Conducts register audits to confirm adherence to relevant laws, rules, and regulations.
- Assists with the efficiency of division operations by providing detailed explanations of policies and procedures to agency representatives and co-workers.
Timekeeper Supervisor-Human Resource Technician 3
Middle Tennessee Mental Health Institute
Nashville, TN
09.2008 - 08.2012
- Coordinating and leading meetings related to time and attendance policies and procedures, in addition to other designated meetings within the facility.
- Managed and oversaw the efficient processing of time and attendance for 595 employees while supervising a team of four timekeepers.
- Streamlined payroll functions by successfully overseeing timekeeping responsibilities, resolving employee time issues efficiently, and facilitating communication between employees, management, administrators, and external facilities.
- Aided in verifying the eligibility of employees for special leave.
- Contributed to committees for the implementation and revision of policies and procedures.
- Facilitated efficient and productive meetings on time and attendance policies, procedures, and other relevant topics.
- Provided training for SMART Training team, supporting managers and supervisors in meeting Performance Evaluation requirements based on SMART goals. Performed performance evaluation on supervised staff.
- Facilitated employee learning on how to navigate the Edison system and manage timekeeping/payroll procedures.
- Acted as a backup Employee Relations Officer under the guidance of the HR Director.
- Provided HR support by addressing and resolving employee issues and concerns.
- Assist with auditing patients and employee files to ensure accuracy.
- Collaborated with Workman Comp Coordinator to determine Time Reporting Codes and employee eligibility during special leave periods like Family Medical Leave, Workman Comp, Assault, and Injury.
- Contributed to verifying the eligibility of employees for special leave.
Education
Master of Science - Psychology, Industrial And Organizational
University of Phoenix
Tempe, AZ02-2016
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ07-2013
Skills
- Applicant Tracking Systems
- Talent Acquisition
- Coaching
- Onboarding and Offboarding
- Candidate Sourcing
- Team building
- Teamwork and Collaboration
- Partnership Development
- Relationship Building
- Time management abilities
Certification
- Certification in Human Resource Management, University of Phoenix, July 2013
- Certification in Reentry Specialist, National Reentry Workforce Collaborative, July 2024
- Certification in DOHR How to Facilitate, July 2024
Accomplishments
- Next Level Leadership Academy, 2016
- Tennessee Government Professional Institute, TGPI, 2024
- Tennessee Government Leadership Black Belt (Member)
- Board Member of Talk Nashville Chapter
Timeline
Senior HR Recruiter/Second Chance Coordinator
Department of Human Resources
08.2021 - Current
HR Recruiter - Associate
Department of Human Resources
12.2019 - 08.2021
Human Resource Program Consultant
Department of Human Resources
07.2015 - 12.2019
Human Resource Program Analyst
Department of Human Resources
03.2013 - 07.2015
Human Resource Program Technician
Department of Human Resources
08.2012 - 03.2013
Timekeeper Supervisor-Human Resource Technician 3
Middle Tennessee Mental Health Institute
09.2008 - 08.2012
Master of Science - Psychology, Industrial And Organizational
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix
- Certification in Human Resource Management, University of Phoenix, July 2013
- Certification in Reentry Specialist, National Reentry Workforce Collaborative, July 2024
- Certification in DOHR How to Facilitate, July 2024
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