Marketia Barnum

Economic Self Sufficiency Program Customer Service Call Center Interview clerk responsible for interviewing applicants to determine type of services and public assistance needs, both over the phone and in person in .

Some of the duties of the Interviewing Clerk include explanation of eligibility of applicants and recipients for public assistance programs, determining eligibility for expedited food stamp services, entering client data into database based on intake of caller information, maintaining necessary files and records, and completing general clerical duties to include using computer to input data for clients who are applying for public assistance benefits, answering the phone, using photocopy machine, scanner and other office machines.

• Managed high-volume interview schedules while maintaining strong attention to detail and accuracy.

• Assisted with dressing guidance, grooming, meal preparation and medication reminders.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Working with or providing services to young children and adults .Built strong relationships with clients to deliver emotional support and companionship
• Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.

• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
• Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
• Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.