Marketshia Jones

• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Assisted patients with self-administered medications.
• Provided safe mobility support to help patients move around personal and public spaces.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Built strong relationships with clients to deliver emotional support and companionship.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
• Completed regular check-ins and progress report for each client.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Responsible for receiving patient menu orders via the telephone while exhibiting excellent customer service skills.

Processes diet orders for patients (neonatal through adult), prepares menus per diet census sheet for distribution by Nutrition Associate, modifies menus for compliance with dietary restrictions per approved Nutrition Care Manual, and ensures that patient safety is maintained by adhering to dietary restrictions such as age appropriateness and allergy management. Assists food production staff by providing information regarding meal item requests and monitors tray and snack accuracy during preparation to meet the dietary needs of the patients. Conducts daily rounds to assess the overall success of the room service program. Participates in quality control and performance improvement activities for the department. Assists in the assessment of patient and family satisfaction with the service provided.