Summary
Overview
Work History
Education
Skills
Timeline
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Markey Brothers

Oregonia,OH

Summary

Dynamic professional with a proven track record at Great Clips, excelling in customer service and analytical thinking. Recognized for enhancing client satisfaction through innovative solutions and conflict resolution. Committed to fostering positive relationships and driving business success while maintaining high standards of cleanliness and safety in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Poppy & Aster Salon & Boutique

Independent
05.2025 - Current
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.

Assistant Manager/Stylist

Great Clips, Eckert Inc.
04.2021 - 05.2025
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.

Apparel Associate

Kroger
01.2021 - 06.2021
  • Maintained loss prevention standards by monitoring and observing customers on sales floor.
  • Displayed and organized products in store to help customers locate products easily.
  • Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.

Food Service Worker

Martin's Fine Foods
09.2018 - 10.2018
  • Learned other teammates' work tasks to train as backup.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Monitored food quality and freshness throughout day.
  • Processed customer payments and balanced cash drawers.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Utilized POS system to receive and process food and beverage orders.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Education

Cosmetology -

Laurel Oaks Career Center
Clarksville, OH
05-2021

High School Diploma -

Clinton Massie High School
Clarksville, OH
05-2021

Skills

  • Social perceptiveness
  • Conflict resolution
  • PPE use
  • Customer service
  • Friendly, positive attitude
  • Analytical thinking
  • Dependable and responsible

Timeline

Poppy & Aster Salon & Boutique

Independent
05.2025 - Current

Assistant Manager/Stylist

Great Clips, Eckert Inc.
04.2021 - 05.2025

Apparel Associate

Kroger
01.2021 - 06.2021

Food Service Worker

Martin's Fine Foods
09.2018 - 10.2018

Cosmetology -

Laurel Oaks Career Center

High School Diploma -

Clinton Massie High School