Mark Gutier
Palisades Park,NJ
Summary
Results-oriented Agency Development Manager specializing in consultative selling and strategic partnerships. Skilled in Medicare Advantage and provider relations, driving business growth and team leadership. Coached agents to achieve a 20% increase in enrollment. Focused on fostering community outreach and delivering educational seminars.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Agency Development Manager
Colonial Life
04.2025 - Current
- Coached and mentored licensed agents to enhance consultative selling and closing strategies, improving sales effectiveness.
- Monitored enrollment metrics and production performance to identify opportunities for growth and optimize agent performance.
- Developed re-work strategies for existing blocks of business to improve retention and maximize revenue potential.
Agency Owner
Allied Producers Group
05.2016 - Current
- Conducted educational seminars aligned with CMS compliance standards to inform beneficiaries about Medicare options.
- Developed territory through strategic community partnerships and referral networks to increase client acquisition.
- Provided Medicare Advantage, Medigap, and Part D consultations to enhance client understanding of options.
Account Manager
Clover Health
05.2015 - 05.2016
- Managed provider relationships, enhancing collaboration with healthcare partners.
- Delivered operational training to align cross-department processes.
- Managed client relationships to ensure satisfaction and retention.
- Coordinated communication between clients and internal teams for project alignment.
- Analyzed client needs to recommend tailored healthcare solutions effectively.
Medicare Sales Manager
CarePoint Health Plans
10.2014 - 05.2015
- Created performance reports to assess team strengths and coached sales representatives to improve sales techniques.
- Developed sales strategies to enhance market presence in health plans.
- Trained and mentored sales team on product knowledge and customer engagement.
- Collaborated with cross-functional teams to align sales initiatives with company goals.
Medicare Sales Representative
CarePoint Health Plans
01.2012 - 01.2014
- Prospected and enrolled Medicare beneficiaries in MAPD plans, enhancing access to essential healthcare services.
- Educated clients on Medicare plans and coverage options.
- Assisted clients in completing enrollment applications accurately.
- Conducted presentations to explain benefits of various health plans.
Medicare Sales Representative
Amerigroup
01.2011 - 01.2012
- Exceeded production expectations by effectively managing client relationships within assigned territory.
- Educated clients on Medicare plans and benefits.
- Conducted needs assessments to personalize coverage options.
- Facilitated enrollment processes for new members efficiently.
Marketing Representative
Healthfirst
01.2008 - 01.2010
- Promoted health insurance products while complying with NJ regulations to maintain trust and integrity in offerings.
- Developed marketing materials for outreach campaigns targeting diverse health programs.
- Coordinated community events to promote health resources and services effectively.
- Engaged with clients to understand their needs and provide tailored health solutions.
Education
Bachelor of Science - Business Administration, Sales and Marketing
DeVry University
Paramus, NJSkills
- Medicare Advantage
- Medigap
- Part D
- Managed Care
- CMS Compliance
- HIPAA Compliance
- Medicare compliance
- Enrollment metrics analysis
- Sales Leadership
- Sales management
- Sales strategy
- Business Development
- Strategic Partnerships
- Account Management
- Retention
- Consultative selling
- Negotiation tactics
- Marketing expertise
- Community Outreach
- Educational Seminars
- Community networking
- Agent training
- Performance monitoring
- Operational training
- Territory Planning
- Territory development
- Performance analysis
- Salesforce CRM
- Microsoft Word
- Microsoft Excel
- Staff development
- Business administration
- Business analysis
- Performance coaching
- Budgets
- Financial management
- Fiscal management
- Risk management
- Cost reduction
- Organizational skills
- Analytical thinking
- Operations management
- Product solutions
- Team leadership
- Team development
- Coaching
- Educational presentation
- Written communication
- Effective communication
- Problem solving
- Interpersonal skills
- Teamwork
- Reliability
- Staff training
- Staff development
- Industry awareness
- Marketing management
- Sales growth
- Revenue generation
- Product solutions
- Relationship building
- Agency operations
- Multiline accounts
- Administration and reporting
- Expansion
- Operations management
- Performance coaching
- Business intelligence
- Performance evaluation
- Marketing management
- Interpersonal skills
- Risk management
- Business development
- Business planning
- Teamwork
- Fiscal management
- Organizational skills
- Business intelligence
- Team development
Websites
Certification
- Life & Health Insurance Producer License - New Jersey
- Life Insurance License - New Jersey
- AHIP Certified (Medicare)
- HIPAA Certified
- Gorman Health Group Medicare Certification
- Non-CDL Class C Driver License
Languages
- Spanish
- English, Native
- Spanish, Native/Bilingual
Timeline
Agency Development Manager
Colonial Life
04.2025 - Current
Agency Owner
Allied Producers Group
05.2016 - Current
Account Manager
Clover Health
05.2015 - 05.2016
Medicare Sales Manager
CarePoint Health Plans
10.2014 - 05.2015
Medicare Sales Representative
CarePoint Health Plans
01.2012 - 01.2014
Medicare Sales Representative
Amerigroup
01.2011 - 01.2012
Marketing Representative
Healthfirst
01.2008 - 01.2010
Bachelor of Science - Business Administration, Sales and Marketing
DeVry University