Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Markice Kristan-Johnson

Palm Coast,FL

Summary

I am a dedicated, organized and a work-oriented individual. My role in leadership throughout my work history has rewarded me with many qualifying skill sets to succeed in many workplace environments. I am also a veteran so that has instilled within me strong attention to detail and has given me high expectations with time management. All in all, I would be a great addition and asset to any team.


Overview

12
12
years of professional experience

Work History

Area General Manager

Reid Petroleum/Crosbys
07.2021 - 03.2025
  • Managed daily store operations, ensuring efficient and effective execution of the business processes.
  • Monitor and analyze sales trends.
  • Direct supervision, compliance, and development of all store employees.
  • Conducted Interviews, hire, and scheduling for multiple store locations.
  • Build and maintained relationships with vendors.
  • Created and managed budgets by using P&Ls, monitor financial performances.
  • Overseeing all aspects of inventory management, tracking, counting and ordering.

Assistant Store Manager

Bob Evans Restaurant
04.2018 - 07.2021
  • Managed operations and staff within this fast-paced restaurant setting.
  • Ensured guest satisfaction through proper training and continual oversight on the floor.
  • Built store sales and provided selling techniques to the team.
  • Controlled profit and loss by following cash controls, security procedures, maintaining inventories, and the management of food and labor.
  • Assisted with cash handling and bank deposits and managing daily drawer and safe allowances.

Shift Manager/Key Holder

Country Fair
05.2016 - 02.2017
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • checked in vendors, ordered and verified inventory weekly and monthly.
  • Delegated tasks effectively among team members.
  • Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members.

Crew Trainer

McDonald's
06.2013 - 06.2015
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Education

Bachelor of Business Administration - Entreprenurial Leadership

Southern New Hampshire University
Hooksett, NH
12-2027

High School Diploma -

Dunkirk Senior High School
Dunkirk, NY
06-2015

Skills

  • Operations management
  • Talent acquisition
  • Workforce planning
  • Corporate communication
  • Attention to detail
  • Problem-solving abilities
  • Inventory tracking and management
  • Adaptability
  • Safe food handling
  • High volume dining

Accomplishments

  • ServSafe Certified
  • Proficient in Microsoft 365

(Word, Excel, PowerPoint, OneNote, and Outlook)



Affiliations

  • United States Army

Timeline

Area General Manager

Reid Petroleum/Crosbys
07.2021 - 03.2025

Assistant Store Manager

Bob Evans Restaurant
04.2018 - 07.2021

Shift Manager/Key Holder

Country Fair
05.2016 - 02.2017

Crew Trainer

McDonald's
06.2013 - 06.2015

Bachelor of Business Administration - Entreprenurial Leadership

Southern New Hampshire University

High School Diploma -

Dunkirk Senior High School

Similar Profiles

CREATE PROFILE