Markie Barcliff
Brooklyn,NY
Summary
Outstanding work ethic, Computer Engineering, Network Security Expertise, Maintenance Professional
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
16
16
years of professional experience
Work History
Food Service Worker
McDonalds
Orlando, FL
06.2022 - Current
- Prepare Orders for Customer Specifications
- Maintain Maintenance in kitchen and wipe down all table and stainless-steel equipment
- Clean Grill for next shift rotation
- Check products for freshness and accurate first use labeling
- Maintain products stocked for current and next shift
Retail Sales Associate
The UPS Store
03.2021 - Current
- Provided outstanding customer service and ensured guest satisfaction
- Generated and achieved daily sales quotas
- Process Amazon drop offs and ups processed shipping
- Manage and process cable box and other accessories returns
- To process and manage cash and debit transactions as well other transactions
Maintenance Worker/Mailroom Clerk
Ascendhire (05 GROUP)
Manhattan, NY
04.2023 - 07.2024
- Operated mail processing equipment and manually sorted mail.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Sorted and placed materials or items on racks, shelves or bins for transport to recipient or destination.
- Collaborated with other employees to complete large shipment orders and during high-volume mailing periods.
- Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
- Operated mail room equipment or machines to perforate, stuff envelopes or apply postage.
- Assisted customers in recovering lost mail by checking tracking numbers and searching mail room.
- Obtained receipts for registered and insured mail.
- Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
- Answered telephones, directed calls and took messages.
- Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Troubleshot office equipment, computer hardware and software issues.
- Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
- Identified problems during daily work inspections and addressed concerns.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Notified management about necessary repairs or professional service needs for building operating systems.
- Repaired minor carpentry, electrical and plumbing issues to return equipment to functionality.
- Collaborated with team members to assess equipment performance needs.
- Performed tasks to maintain on-site physical security, safety and efficiency.
- Read work orders or received instructions from supervisors or homeowners to determine work requirements.
- Maintained compliance with internal and regulatory safety standards.
- Followed correct procedures for handling, transporting and disposing of new and recycled materials.
- Repaired equipment and machinery, performing maintenance according to updated industry standards.
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
- Changed air conditioning filters to improve indoor air quality and help HVAC system perform properly.
- Diagnosed and repaired mechanical issues according to industry standards.
- Inspected heating, ventilation and air-conditioning systems for efficiency to help maintain good indoor air quality.
- Performed preventative maintenance on equipment and machinery to ensure proper operation.
Customer Service Representative
Premiere Response
Newark, NJ
10.2021 - 06.2022
- Troubleshoot coffee and espresso fully automatic units
- Submit repair and replacement claims
- Validate warranties
- Send emails out to service centres on repair request
- Process orders for customers
- Complete production comparisons and give details on product to customers
- Process replacement orders under warranty policies
- Conduct emails
- Performed data entry for customer information, shipments, and orders
- Managed client records
- Set up client appointments
- Provided policy and service information
- Assisted customers with a warm and professional attitude
- Answered general questions
Porter/Maintenance
PERFECT BUILDING MAINTENANCE, PBM
Manhattan, NY
02.2021 - 07.2021
- Clean all common areas including lobby, mailroom areas, bathrooms, Front desk areas, laundry rooms,and elevator cabins
- Mop, Sweep, Vacuum and buff floors and carpet
- Manage both trash and recycle for process of n days of trash and recycle pick up
- Clean glass doors and sanitize all door handle and surfaces for both employees and tenants
Residential Security Officer
United Security Services
Brooklyn, NY
09.2018 - 07.2021
- Monitor and authorize entry of all visitor, tenants, employees and other personal
- Conducting mandatory building sweeps and perimeter checks for the duration of my tour
- Report to the building superintendent and property manager of any changes in or out the building thatwould to be made to their attention as well as security supervisor/manager
- Prepare both tour reports and incident reports when necessary for the buildings condition (hallways,stairwells, elevators, lobby area, Outer perimeter, and any incidents occurring in the building on tour)
Cleaning Agent
Bed-Stuy Restoration
Brooklyn, NY
01.2015 - 07.2018
- Service, Clean, & supply bathrooms and other common public areas
- Clean, building main and upper floors by sweeping, mopping, buffing and vacuuming
- Gather/Empty trash and recycle cans
- Removed trash from receptacles and seat pockets and replenished aircraft supplies.
- Vacuumed floors and cleaned aircraft's cockpit.
- Washed, disinfected and restocked lavatories to meet usage demands.
Maintenance Intern
St. Mary's Church
Brooklyn, NY
07.2008 - 08.2008
- Service, Clean, & supply restrooms
- Clean building main and upper levels
- Obtain/Empty trash & recycle cans
- Replace light bulbs and remove rubbish from selected areas
- Vacuum, Buffing, and sweep floors on all levels
Education
BBA - Music Production
Full Sail University
Winter Park, FL09.2022
Computer Track & Networking -
Technical Career Institute
08.2014
High School Diploma -
Paul Robeson High School
06.2010
Skills
- Proficient in Networking Trchnology
- Microsoft Word, Internet Explorer, Graphic Arts, Adobe Photoshop, HTML, proficiency in
- Computer software and Networking technology and Cleaning Professional
- Skills
- Buffing
- Computer Networking
- Network Administration
- Network Firewalls
- Network Security
- Restoration Industry Experience
- Custodial experience
- Cleaning
- Microsoft Windows Server
- Customer service
- Retail sales
- Operating Systems
- System Administration
- Manufacturing
- Network monitoring
- DNS
- Food assembly
- Point of Sale (POS) system operations
- Effective Communication
- Shipment Tracking
- Records Management
- Heavy Lifting
- Data Documentation
- Order Checking
- Invoice and Manifest Review
Additional Information
- Willing to relocate: Anywhere
Timeline
Maintenance Worker/Mailroom Clerk
Ascendhire (05 GROUP)
04.2023 - 07.2024
Food Service Worker
McDonalds
06.2022 - Current
Customer Service Representative
Premiere Response
10.2021 - 06.2022
Retail Sales Associate
The UPS Store
03.2021 - Current
Porter/Maintenance
PERFECT BUILDING MAINTENANCE, PBM
02.2021 - 07.2021
Residential Security Officer
United Security Services
09.2018 - 07.2021
Cleaning Agent
Bed-Stuy Restoration
01.2015 - 07.2018
Maintenance Intern
St. Mary's Church
07.2008 - 08.2008
BBA - Music Production
Full Sail University
Computer Track & Networking -
Technical Career Institute
High School Diploma -
Paul Robeson High School