Markie Rembert
Arlington,TX
Summary
Navy Veteran and adaptable manager offers 10 years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Overview
12
12
years of professional experience
Work History
Manager
Shake Shack
Fort Worth, Texas
07.2023 - 03.2024
- Created monthly reports for senior management summarizing operational performance metrics.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Initiated new projects that resulted in increased productivity across all departments.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Analyzed customer feedback data to develop action plans for improving services offered.
Supervisor of Operations
Chick-fil-A
Tuscaloosa, AL
01.2020 - 06.2023
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Designed and developed training materials for new employees in the organization.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Utilized multiple software applications, including PowerPoint and video conferencing tools, to design engaging multimedia presentations.
- Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.
Petty Officer Third Class
United States Navy, USN
Bessemer, AL
07.2016 - 06.2020
- Supervised and managed a team of up to 20 personnel on various projects.
- Performed maintenance, repair, and overhaul of equipment in accordance with Navy standards.
- Performed maintenance on small arms and machine guns, including disassembly and reassembly, cleaning, lubrication, and adjustment.
- Calibrated instruments used to determine the range of a target for firing weapons systems.
- Provided support in the operation of all fire control equipment associated with gun mountings.
- Trained personnel in proper handling techniques of ordnance material while following safety regulations.
- Checked security locks on armaments to prevent unauthorized access or use.
Automotive Liaison
SMP Automotive
Tuscaloosa, AL
08.2017 - 12.2019
- Developed and maintained effective relationships with internal and external stakeholders.
- Acted as a point of contact for customers, suppliers, partners and other third parties to support the delivery of services.
- Created reports to monitor progress on projects and initiatives.
- Provided advice on best practices, policies and procedures relating to liaising duties.
- Conducted research into customer needs and preferences in order to develop solutions that meet their requirements.
- Collaborated with senior management to identify areas of improvement within existing systems or strategies.
Store Manager
Foot Locker
Tuscaloosa, AL
09.2016 - 04.2017
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Maintained customer service standards by monitoring employee performance and resolving customer complaints.
- Recruited, trained, and managed staff; scheduled shifts and tracked employee attendance.
- Organized weekly sales reports to track inventory levels and maximize profitability.
- Created visual displays that attracted customers to merchandise in the store.
Aviation Boatswain's Mate Handler
United States Navy
Norfolk, VA
06.2012 - 06.2016
- Inspected aircraft launching and recovery equipment to ensure proper functioning.
- Checked and maintained aviation fueling systems, including fuel tanks, pumps, lines and filters.
- Assisted in the safe movement of aircraft on the flight deck or hangar decks.
- Maintained records of aircraft launches and recoveries.
- Supervised personnel during air operations involving launch and recovery of aircraft from ships.
Education
Bachelor of Arts -
Unversity of Alabama
Tuscaloosa, AL05-2021
High School Diploma -
Mattie T Blount High School
Eight Mile, AL05-2012
Bachelor of Science -
Southern New Hampshire University
Hooksett, NHSkills
- Staff Development
- Strategic Planning
- Business Development
- Expense Tracking
- Marketing
- Operations Management
- Staff Training and Development
- Business Planning
- Project Management
References
References available upon request.
Timeline
Manager
Shake Shack
07.2023 - 03.2024
Supervisor of Operations
Chick-fil-A
01.2020 - 06.2023
Automotive Liaison
SMP Automotive
08.2017 - 12.2019
Store Manager
Foot Locker
09.2016 - 04.2017
Petty Officer Third Class
United States Navy, USN
07.2016 - 06.2020
Aviation Boatswain's Mate Handler
United States Navy
06.2012 - 06.2016
Bachelor of Arts -
Unversity of Alabama
High School Diploma -
Mattie T Blount High School
Bachelor of Science -
Southern New Hampshire University