Summary
Overview
Work History
Education
Certification
Timeline
Generic

Markiesha Brown

Atlanta,GA

Summary

Outgoing individual with exceptional experience in customer service, patient care
and management. Proficient in managing multiple tasks, responsive and thrives in delivering compassionate efficient care in a fast-paced environments. Outstanding ability to connect with patients and work collaboratively with care teams at all levels

Overview

2
2
years of professional experience
1
1
Certification

Work History

ACS SB/ SC

Internal Revenue Service, IRS
Atlanta, GA
09.2024 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Help customers with account balance regulations

Ramp Agent

ALLIANCE GROUND INTERNATIONAL, Building 21, JFK AIRPORT
Atlanta, GA
03.2023 - 04.2024
  • Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
  • Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
  • Followed safety procedures such as using reflective gear while working on the ramp.

Overnight Supervisor

ATS (Frontier Airline)
Atlanta, GA
10.2022 - 03.2023
  • Monitored employee performance and provided feedback on areas needing improvement.
  • Conducted regular inspections of store equipment and facilities to ensure compliance with health codes.
  • Maintained accurate records of payroll, attendance, overtime, and vacation time for employees.

Education

High School Diploma -

Carver High School of Health And Science
Atlanta, GA
05-2010

Certification

  • Certified Medical Assistant 2024
  • BLS Certified 2024
  • CPR Certified 2024
  • Medical Assistant Certification Hygiena Learning Services 2024

Timeline

ACS SB/ SC

Internal Revenue Service, IRS
09.2024 - Current

Ramp Agent

ALLIANCE GROUND INTERNATIONAL, Building 21, JFK AIRPORT
03.2023 - 04.2024

Overnight Supervisor

ATS (Frontier Airline)
10.2022 - 03.2023
  • Certified Medical Assistant 2024
  • BLS Certified 2024
  • CPR Certified 2024
  • Medical Assistant Certification Hygiena Learning Services 2024

High School Diploma -

Carver High School of Health And Science

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