Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Markis Papazyan

Chino,CA

Summary

Friendly and dependable Customer Service Associate with 2 years of hands-on experience in the fast-paced food and beverage industry. Skilled in preparing high-quality drinks, maintaining strict cleanliness standards, and providing excellent service that keeps customers coming back. Recognized for strong teamwork, proactive restocking habits, and a consistent work ethic that supports smooth shift transitions and a positive work environment. Committed to delivering a great customer experience with every interaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member – Food & Beverage

KOZAN Boba & Tea House
Chino, CA
06.2023 - Current
  • Delivered high-quality customer service in a fast-paced environment by greeting guests, answering questions, and ensuring orders were made accurately and promptly.
  • Prepared a variety of in-house ingredients daily, including brewing teas, cooking boba, and cutting fresh fruit while maintaining food safety standards.
  • Executed opening and closing duties including restocking, deep cleaning (bathrooms, floors, drains, windows, counters), and ensuring the front-of-house was organized and customer-ready.
  • Took initiative to restock supplies and ingredients before each shift change to set up incoming team members for success, helping maintain smooth operations during busy hours.
  • Managed multiple tasks efficiently under pressure during peak times, maintaining composure while serving long lines of customers.
  • Contributed to a positive team environment by communicating effectively and supporting coworkers when needed.
  • Recognized by management for reliability, strong work ethic, and consistently friendly attitude.

Education

High School Diploma -

Granite Mountain Charter School Homeschool
8560 Aliento Rd, Lucerne Valley, CA 92356
06-2025

Skills

  • Exceptional Customer Service
  • Team Collaboration and Communication
  • Food and Beverage Preparation
  • Fast-Paced Order Fulfillment
  • Restocking and Inventory Support
  • Cleaning and Sanitation Procedures
  • Time Management
  • Attention to Detail
  • Reliability and Strong Work Ethic
  • POS (Point of Sale) System Operation
  • Multitasking Under Pressure
  • Friendly and Professional Demeanor

Certification

  • Osha-10 Certification
  • San Bernardino County, California Food Handlers Card

Accomplishments

  • Dean’s List, 2024–2025 – Recognized for maintaining academic excellence while balancing work and extracurriculars.
  • Completion of the Acellus Electrician Course

Timeline

Team Member – Food & Beverage

KOZAN Boba & Tea House
06.2023 - Current

High School Diploma -

Granite Mountain Charter School Homeschool

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