Summary
Overview
Work History
Education
Skills
Timeline
Generic

Markisha Gross

Owings,MD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Administrative Clerk II

Calvert, Charles & St. Mary's District Courts
12.2021 - Current
  • Responsible for managerial and administrative oversight of operations and the day-to-day functioning for the entire court including 80+ employees, facilities, and case management
  • Coordinates with the Administrative Judge on issues that affect the efficient operation of the court such as employees, and case flow management
  • Oversees the interview and hiring process, performance evaluations, and discipline of employees by their supervisors
  • Analyzes and prepares written justification for budget requests for employees, furniture, equipment, facility renovations, and court programs
  • Responsible for physical inventory or furniture and equipment, preparation of annual reports, and record management
  • Reviews, analyzes, and determines required changes and modifications relating to audit report in accordance with legislative mandates
  • Develops, administers, and assesses emergency procedures for the district
  • Presides as hearing officer in grievance hearings and submits written report to Chief Judge of the District Court, and Human Resource Director
  • Acts as an ADA Coordinator.

Administrative Clerk II

District Court of Maryland Montgomery County
06.2016 - 12.2021
  • Responsible for managerial and administrative oversight of operations and the day-to-day functioning for the entire court including 200+ employees, facilities, and case management


Division Chief

District Court of Maryland Prince George’s County
03.2015 - 06.2016
  • Plans, organizes, and supervises the daily work of judiciary clerks, unit supervisors, supervisors of court operation in the Criminal and Traffic division
  • Conducts meetings briefing employees on changes in laws, court policies and directives for District Court headquarters
  • Investigates all complaints from employees, law enforcement, attorneys, judges, and customers pertaining to Criminal and Traffic division
  • Advertises, accepts, and reviews applications from prospective employees
  • Conduct interviews and make hiring decisions
  • Act as Administrative Clerk in absence of current Administrative Clerk.

Administrative Commissioner

District Court of Maryland Prince George’s County
06.2011 - 03.2015
  • Responsible for the day-to-day operation of the District Court Commissioners office
  • Establishes guidelines and procedures for commissioners
  • Prepares various technical and administrative reports regarding commissioner activity
  • Prepares annual budget request
  • Acts as a designated representative for the Administrative Judge at local government meetings, and criminal justice agency meetings.

Substitute Teacher

Anne Arundel Public Schools
04.2001 - 06.2011
  • Supervised lunchroom and recess activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Implemented engaging lesson plans to accommodate varied student learning styles.
  • Utilized variety of instructional strategies to meet individual student needs.

Managing Commissioner

District Court of Maryland Prince George’s County
09.2006 - 06.2011
  • Supervises evening shift commissioners
  • Maintains inventory for commissioner’s office
  • Investigates and handles all internal and external complaints against commissioners.

Commissioner

District Court of Maryland Prince George’s County
04.2001 - 09.2006
  • Determined pre-trial release conditions of persons arrested and accused of violations of the law.

Courtroom Clerk

Circuit Court of Prince George’s County
10.2000 - 04.2001
  • Provided courtroom support to Circuit Court Judges during trials and hearings.

Judiciary Clerk

District Court of Maryland Prince George’s County
06.2000 - 10.2000
  • Performed clerical tasks such as filing, stripping files, data entry, answering phones, and faxing.

Education

Basic Mediation Training (40 hours)

MBA -

University of Maryland Global Campus
Adelphi, MD
05.2023

Bachelor of Arts in Political Science - undefined

Hampton University
05.2000

Certification - Leadership

National Center For State Courts
Williamsburg, VA
05.2024

Certification - Adult Learning Theory

National Center For State Courts
Williamsburg, VA
05.2024

Skills

  • Customer follow-up
  • Correspondence Preparation
  • Spreadsheet development
  • Daily Reporting
  • Data Compilation
  • Complex transaction processing
  • Billing and Invoicing
  • Complaint resolution
  • Paperwork Processing
  • Data Entry
  • Staff Training and Development
  • Technical knowledge
  • Scheduling proficiency

Timeline

Administrative Clerk II

Calvert, Charles & St. Mary's District Courts
12.2021 - Current

Administrative Clerk II

District Court of Maryland Montgomery County
06.2016 - 12.2021

Division Chief

District Court of Maryland Prince George’s County
03.2015 - 06.2016

Administrative Commissioner

District Court of Maryland Prince George’s County
06.2011 - 03.2015

Managing Commissioner

District Court of Maryland Prince George’s County
09.2006 - 06.2011

Substitute Teacher

Anne Arundel Public Schools
04.2001 - 06.2011

Commissioner

District Court of Maryland Prince George’s County
04.2001 - 09.2006

Courtroom Clerk

Circuit Court of Prince George’s County
10.2000 - 04.2001

Judiciary Clerk

District Court of Maryland Prince George’s County
06.2000 - 10.2000

Basic Mediation Training (40 hours)

MBA -

University of Maryland Global Campus

Bachelor of Arts in Political Science - undefined

Hampton University

Certification - Leadership

National Center For State Courts

Certification - Adult Learning Theory

National Center For State Courts
Markisha Gross