Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Markita Norman

Summary

Professional with substantial experience in hospitality management, ready to excel in leadership and maintain high standards. Strong focus on team collaboration, consistently delivering results and adapting seamlessly to changing needs. Skilled in staff supervision, inventory management, and implementing efficient cleaning protocols. Known for reliability and achieving exceptional cleanliness and organization.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Executive Housekeeper

Home-A-Glow
03.2025 - 09.2025
  • Oversaw daily cleaning operations to maintain high hygiene standards in guest areas.
  • Trained and mentored new housekeeping staff on best practices and safety protocols.
  • Implemented efficient cleaning schedules, enhancing productivity and service quality.
  • Conducted regular inspections to ensure compliance with cleanliness and sanitation standards.
  • Utilized cleaning equipment effectively while adhering to safety guidelines and procedures.
  • Streamlined inventory management for cleaning supplies, reducing waste and costs.
  • Maintained cleanliness and sanitation standards in patient areas, ensuring a safe environment.
  • Led housekeeping team to maintain high cleanliness standards across facilities.

Remote - Sales Representative

Angie's List
03.2023 - 05.2025
  • Developed and maintained relationships with clients to drive sales growth.
  • Executed follow-up communications, ensuring high levels of customer satisfaction.
  • Utilized CRM systems to track customer interactions and sales progress.
  • Provided product knowledge training to new team members for enhanced performance.

Retail Sales Associate

AT&T
08.2021 - 02.2023
  • Delivered exceptional customer service, enhancing shopping experience and fostering customer loyalty.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of products.
  • Operated point-of-sale systems efficiently, processing transactions and managing cash handling procedures.
  • Trained new team members on product knowledge and sales techniques to drive performance.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Home Health Aide

Complete Companion Care LLC
01.2019 - 07.2021
  • Provided compassionate personal care, assisting clients with daily living activities and mobility support.
  • Administered medications and monitored patients' vital signs to ensure health and safety compliance.
  • Developed and implemented individualized care plans in collaboration with healthcare professionals and family members.
  • Trained and mentored new staff on best practices for patient care and safety protocols.
  • Coordinated transportation for clients to medical appointments, enhancing accessibility to necessary services.
  • Assisted clients with meal preparation, nutrition management, and dietary restrictions to promote well-being.

Home Health Aide

Complete Companion Care LLC
01.2024 - 01.2025
  • Provided compassionate personal care, assisting clients with daily living activities and mobility support.
  • Administered medications and monitored patients' vital signs to ensure health and safety compliance.
  • Developed and implemented individualized care plans in collaboration with healthcare professionals and family members.
  • Trained and mentored new staff on best practices for patient care and safety protocols.
  • Coordinated transportation for clients to medical appointments, enhancing accessibility to necessary services.
  • Assisted clients with meal preparation, nutrition management, and dietary restrictions to promote well-being.

Warehouse Worker

Levi Strauss
01.2018 - 01.2019
  • Operated forklifts and pallet jacks to efficiently transport materials within warehouse environment.
  • Maintained accurate inventory records using warehouse management systems to ensure stock availability.
  • Collaborated with team members to optimize workflow processes, reducing order fulfillment time.
  • Trained new staff on safety protocols and operational procedures, fostering a culture of safety.
  • Implemented best practices for material handling, improving overall efficiency in shipping and receiving operations.

Education

High School Diploma -

Ivy Tech Community College of Indiana
Indianapolis, IN
05-2021

Skills

  • Task delegation
  • Inventory control
  • Staff scheduling
  • Health and safety regulations
  • Customer service
  • Work ethic and integrity
  • Forklift operation
  • Warehouse organization
  • Truck loading and unloading
  • Adaptability
  • Trainable
  • Shipping and receiving
  • Problem-solving
  • Decision-making
  • Time management
  • Verbal and written communication
  • Cross-selling tactics
  • CRM software proficiency
  • Data entry
  • Patient confidentiality

Certification

  • Driver's License 2025
  • Home Health Training - January 2025

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Executive Housekeeper

Home-A-Glow
03.2025 - 09.2025

Home Health Aide

Complete Companion Care LLC
01.2024 - 01.2025

Remote - Sales Representative

Angie's List
03.2023 - 05.2025

Retail Sales Associate

AT&T
08.2021 - 02.2023

Home Health Aide

Complete Companion Care LLC
01.2019 - 07.2021

Warehouse Worker

Levi Strauss
01.2018 - 01.2019

High School Diploma -

Ivy Tech Community College of Indiana

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