Markita Pouncey
Hartsville,SC
Summary
Seasoned Payroll Manager with over 8 years of expertise in overseeing payroll operations across the US and Canada. Proven ability to leverage Workday for efficient payroll processing while enhancing team performance and operational efficiencies. Skilled in process optimization, staff development, and navigating complex payroll compliance landscapes. Aiming to leverage vast knowledge to further enhance payroll processes and mentor emerging talent.
Overview
19
19
years of professional experience
Work History
Associate Manager, Payroll
Sonoco Products Co
Hartsville, SC
01.2020 - 12.2024
- Led Workday payroll processing for US and Canada, ensuring timely and accurate payroll deliveries.
- Managed payrolls for over 20k employees with hourly weekly/bi-weekly and salaried semi-monthly/monthly paygroups.
- Streamlined special on-demand Ppyroll processing, enhancing operational efficiency.
- Process payroll corrections and adjustments.
- Spearheaded wage garnishment processing end-to-end, improving compliance and employee satisfaction.
- Directed 401(k) and benefits AP balancing and reconciliations, reducing errors by proactive management.
- Expatriate and inpatriate payroll processing.
- US W-2 and Canada T4 Year-End Processing.
- Canada Payroll Tax Processing.
- Canada ROE Reporting.
- General ledger balancing and journal entry posting.
- Collaborated with senior management to develop annual operational plans.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Facilitated the development of staff by providing training, coaching, and feedback.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Piloted the implementation of process improvement, significantly boosting payroll operation efficiencies.
- Managed daily workflow of team members to meet organizational goals.
Branch Manager
Security Finance, Financial Services
Hartsville, SC , South Carolina
08.2005 - 01.2020
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Developed loan contracts and explained contract terms to clients.
- Explained various types of loans available to customers and their associated terms and conditions.
- Delivered high levels of customer service to facilitate smooth processes.
- Verified income sources on loan files prior to submission for underwriting approval.
- Provided support in conducting due diligence reviews prior to closing new loans or renewing existing ones.
- Personal and Small Business Income Tax Preparations.
Education
Bachelor of Science - Business Administration
Francis Marion University
Florence, SC05-2008
Skills
- Workday Payroll Processing
- Project Management
- US and Canada Payroll Compliance
- Month and Year-End Reconciliations
- General Ledger & Journal Entries
- Staff Training & Development
References
References available upon request.
Timeline
Associate Manager, Payroll
Sonoco Products Co
01.2020 - 12.2024
Branch Manager
Security Finance, Financial Services
08.2005 - 01.2020
Bachelor of Science - Business Administration
Francis Marion University
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