Dynamic professional with a proven track record at Lamps Plus Distribution Center, excelling in staff training and problem-solving. Adept at implementing efficient workflows and enhancing team productivity, while ensuring compliance with quality assurance standards. Strong leadership and decision-making skills drive operational success and foster a culture of excellence.
Overview
8
8
years of professional experience
Work History
ARMY NATIONAL GUARD
STATE OF CALIFORNIA
LOS ALAMITOS, CALIFORNIA
01.2017 - 01.2025
Coordinated flight schedules and logistics for efficient operations.
Managed communication between flight crews and ground support teams.
Developed and maintained standard operating procedures for aviation tasks.
Trained new staff on safety protocols and operational procedures.
Monitored flight plans for accuracy and compliance with applicable regulations.
Alerted crash crews of emergencies and interpreted weather reports.
Coordinated with other aviation personnel to ensure safe operation of aircrafts.
Managed the scheduling process for crew members according to their availability and qualifications.
OUTBOUND SUPERVISOR
LAMPS PLUS DISTRIBUTION CENTER
REDLANDS, CALIFORNIA
01.2019 - 08.2021
Supervised outbound shipping operations to ensure timely order fulfillment.
Trained new team members on safety protocols and operational procedures.
Implemented efficient workflow practices to enhance team productivity.
Communicated with logistics partners to schedule pickups and deliveries.
Managed daily delivery and work schedules to maximize coverage.
Assisted with hiring process by conducting interviews with potential candidates for open positions within the Outbound Department.
Trained, coached and mentored new staff on the company's policies and procedures for outbound calls.
Worked closely with upper management to develop long term plans for growth of outbound calling operations.
Enforced company policies related specifically to Outbound Department personnel ensuring compliance at all times.