Summary
Overview
Work History
Education
Skills
Certification
Licenses
Accomplishments
Work Availability
Software
Interests
Timeline
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Markita Wilburn

Pittsburgh,PA

Summary

A patient-focused Medical Professional with a fresh perspective and unique background, driven to empower wellness through impactful, personalized care. Committed to placing patients at the center of every team effort and tailoring support to their goals, reinforcing the essential role of compassionate care in an organization's success.


I am a dynamic leader, eager to embrace change and tackle diverse challenges that continually broaden my skill sets.

Overview

13
13
years of professional experience
3
3

Certifications

Work History

Medical Director

Maitri Medicinals
10.2022 - 10.2024
  • Company Overview: Pioneering the development and enhancement of policies, protocols, and procedures for a vertically integrated medical cannabis enterprise
  • Pioneering the development and enhancement of policies, protocols, and procedures for a vertically integrated medical cannabis enterprise
  • Ensuring regulatory compliance and operational excellence through strategic oversight across all retail locations
  • Guiding and empowering both retail and pharmacy teams with ongoing education and mentorship
  • Collaborating closely with marketing to craft engaging educational content and community engagement strategies
  • Crafting informative and compelling product descriptions to educate patients on the therapeutic benefits of medical cannabis
  • Pioneering the development and enhancement of policies, protocols, and procedures for a vertically integrated medical cannabis enterprise

Dispensary Pharmacy Manager

Maitri Medicinals
01.2019 - 10.2022
  • Established as the leading authority on cannabis, delivering personalized education and facilitating regular educational sessions for patients
  • Authored health blog articles and produced comprehensive educational materials to support patient well-being
  • Provided unwavering leadership during organizational transitions to maintain consistency in daily operations

Pharmacy Manager

Walgreens
12.2011 - 12.2018
  • Led pharmacy operations and elevated customer service standards through strategic coaching and performance enhancement initiatives
  • Analyzed performance metrics to identify optimization opportunities and foster growth
  • Administered vaccinations and assessed travel vaccine requirements to ensure optimal protection while overseas
  • Completed MTM services to optimize therapeutic outcomes, reimbursable by PBMs
  • Recognized as a top performer within Walgreens’ prestigious HIV Excellence Pharmacy program for proactive patient care and community impact

Education

Doctor of Pharmacy - PharmD

Hampton University
Hampton, Virginia
05.2011

Skills

  • Dynamic Leadership
  • Precision & Detail Orientation
  • Direct Patient Care
  • Versatility for Patient Relations
  • Adaptability
  • Structured & Strategic Planning
  • Staff Development
  • Patient & Professional Education
  • Patient Care
  • Business Development
  • Medical Education
  • Strategic Planning
  • Patient Health Education
  • Clinical Leadership
  • Certified Ganjier

Certification


Hospitality as a Way of Doing Business, Hospitality Quotient, New York, NY, 03/01/24


Hiring Hospitalitarians, Hospitality Quotient, New York, NY, 03/01/24


Certified Ganjier, The Cannabis Sommelier Certification Program, Humboldt County, CA, 06/01/23


Medicinal Cannabis: Education for Healthcare Providers, Thomas Jefferson University, 06/01/18


Advanced Medical Cannabis: Dosing & Dispensing Considerations, University of the Sciences, 06/01/18

Licenses

  • Pennsylvania, Pharmacist License No. RP451300
  • Virginia, Pharmacist License No. 0202211018

Accomplishments

  • Pioneered the development and enhancement of policies, protocols, and procedures for a vertically integrated medical cannabis enterprise.
  • Restructured operational workflows that broke away from conventional cannabis retail models.
  • Successfully implemented an elevated, patient-focused approach to care and service support.
  • Developed and updated policies, protocols, and procedures to ensure compliance with state regulations.
  • Recruited, hired, and trained all medical professionals.
  • Crafted detailed product descriptions for cannabis products, enhancing brand communication and product visibility for patients.
  • Collaborated with the Marketing Manager to create educational assets and socially engaging content for the patient community.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Intercom Plus

MJ Platform

Iheart JANE

Dutchie

Microsoft Excel

EPIC

Interests

Pharmacy

Cannabis

Education

Cannabis Consultant

Pharmacy Consultant

Patient Care & Advocacy

Timeline

Medical Director

Maitri Medicinals
10.2022 - 10.2024

Dispensary Pharmacy Manager

Maitri Medicinals
01.2019 - 10.2022

Pharmacy Manager

Walgreens
12.2011 - 12.2018

Doctor of Pharmacy - PharmD

Hampton University
Markita Wilburn